SBC Teller

Needham Bank; Medford (MA); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Medical & dental

401(k) match

PTO

Job summary

Needham Bank in Medford, MA is looking for a customer-focused Teller to process deposits, cash checks, and record monetary instruments with accuracy. You will identify basic financial needs and refer leads to the platform staff for follow-up.

This full-time role requires a HS diploma or GED, strong math and computer skills, and the ability to work a flexible schedule including Saturdays. Fluent English and reliable transportation are essential.

Qualifications

• High School diploma or GED required.
• ,
• Up to one year of teller or cash handling experience with accurate balancing record.
• Customer service experience and/or sales experience preferred.

Responsibilities

• Process deposits to customer accounts with verification of cash and endorsements and provide receipts.
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• Cash checks for customers and non-customers.

Skills

Cash handling

Customer service

Sales/referrals

Communication

Teamwork

Adaptability

English fluency

Education

High School Diploma or GED

Tools

Keyboard skills

Calculator

Job description

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and, based on that identification, making referrals to the platform area as appropriate.

ESSENTIAL DUTIES & RESPONSIBILITIES

Following established policies and procedures, performs routine teller duties:

• Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts
• Cash checks for customers and non-customers
• Process and properly record the sale of monetary instruments (i.e. official bank checks)
• Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
• Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.
• Basic administrative functions
• Prepare and process cash orders as directed

JOB REQUIREMENTS

• Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday
• Ability to lift 50 pounds
• Basic knowledge of keyboard and computer skills
• Ability to perform basic arithmetic operations with the use of a calculator
• Must have basic business acumen and professionalism
• Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated
• Must have reliable transportation
• Must be flexible and able to adapt to new job locations and re-assignments as directed
• Fluent in written and verbal English
• Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)

EDUCATION & EXPERIENCE

• High School Diploma or GED
• Up to one year of teller or cash handling experience with accurate balancing record
• Customer service experience and/or sales experience preferred

WORKING CONDITIONS/PHYSICAL DEMANDS

• Normal business office environment

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.

The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting.

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.

At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.