SBA Portfolio Administrator

Davita Inc.; Tysons (VA); Hybrid; Full time

Job summary

A leading company in the financial services sector is seeking an SBA Portfolio Administrator. The role involves customer service, loan closing, and ongoing portfolio management in a hybrid work setting. Ideal candidates will possess strong communication skills and a background in customer service, with an emphasis on maintaining relationships and organizational skills.

Benefits

Maternity and Parental Leaves

Wellness Discounts

Healthcare Premium Sharing

Employer HSA Contributions

401(k) Matching up to 4%

Flexible Work Arrangements

Qualifications

• 2 years in Portfolio Administrator or similar role required.
• Frequent communication with clients required.
• Proficient in Excel, Word, and Outlook.

Responsibilities

• Supports SBA department personnel in customer service and loan closing.
• Maintains strong working relationships with customers.
• Coordinates with Relationship Managers and Attorneys on loan statuses.

Skills

Customer Service

Communication

Organization

Time Management

Education

H.S. Diploma or GED

Tools

Excel

Word

Outlook

Job description

SBA Portfolio Administrator

Location : Location

US-VA-Tysons Corner

ID

2025-2016

Location : Address

8245 Boone Boulevard, Ste 820

Position Type

Full Time Regular

Business Unit Description

SBA and B2B

Overview

We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ - EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.

EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected hourly pay for this position is: $28.02 to $42.91.

We understand the need to be creative and flexible when it comes to telecommuting and other alternative work arrangements. This position is eligible for our hybrid remote work and will work in the Tysons Corner, VA office four days per week.

Responsibilities

Under limited supervision, the SBA Portfolio Administrator II supports the SBA department personnel and clients in the areas of customer service, loan closing, and ongoing portfolio management. Maintains strong working relationship with customers. Coordinates and communicates with the customer, Relationship Manager and Attorneys on the status of the loans through closing.

Qualifications

Requirements:

H.S. Diploma or General Education Degree (GED) or equivalent
• 2 years Portfolio Administrator or similar role
• 2 years customer service
• Good oral and written communication skills
• Frequent communication with client and outside attorney or title company required
• Proficient in Excel, Word and Outlook
• Strong customer service skills
• Good organizational and time management skills

Preferences:

• SBA experience

Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren't hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.