Satisfaction Research Center Associate - Idaho Falls

Activated Insights; Idaho Falls (ID); On-site; USD 13,776 - 15,153; Part time

Benefits offered by this job

Flexible scheduling

Paid training

Monthly bonuses and performance incentives

Paid Time Off

Supportive, team-focused culture

Golf simulator

Ping pong table

Complimentary drinks

Snacks provided

Modern workspace

Team events and celebrations

Job summary

Activated Insights is hiring for a part-time role in Idaho Falls, ID, focusing on conducting surveys to enhance the quality of home care services. The position offers flexible scheduling with 16 to 30 hours per week and various perks including paid training and monthly bonuses.

The ideal candidate will demonstrate friendly communication skills and a positive attitude, assisting in improving care and employee experiences through meaningful survey interactions.

Qualifications

• Fluency in English is required.
• Spanish-English and Russian-English bilingual candidates are a plus.

Responsibilities

• Conduct phone surveys with clients, family members, and caregivers.
• Accurately document survey responses.
• Help organizations improve care and employee experiences.
• Create positive interactions with every participant.

Skills

Friendly, professional communication skills

Comfortable speaking on the phone

Reliable attendance

Basic computer skills

Positive attitude and willingness to learn

Job description

Job Details

Level: Entry | Location: Activated Insights - Idaho Office - Idaho Falls, ID 83402 | Position Type: Part Time

Overview

We help home care providers improve care and employee experiences across North America. Every survey conversation you have helps improve the quality of care and employee experiences in communities across the country.

Why People Love Working Here

• Flexible scheduling
• No nights, weekends, or major holidays
• Consistent part-time hours (16–30 hours per week)
• Paid training
• Monthly bonuses and performance incentives
• Paid Time Off
• Supportive, team-focused culture

Competitive Pay

$11/hour + bonuses for team members working 25+ hours per week
$10/hour + bonuses for team members working 16–24 hours per week

Love Coming to Work

• Golf simulator
• Ping pong table
• Complimentary drinks
• Snacks provided
• Modern workspace
• Team events and celebrations
• Leaders who genuinely care about employee success

What You'll Do

• Conduct phone surveys with clients, family members, and caregivers
• Accurately document survey responses
• Help organizations improve care and employee experiences
• Create positive interactions with every participant

What We're Looking For

• Friendly, professional communication skills
• Comfortable speaking on the phone
• Reliable attendance
• Basic computer skills
• Positive attitude and willingness to learn

Language Skills

English fluency is required. Spanish-English and Russian-English bilingual candidates are strongly encouraged to apply and are highly valued.