SATCOM TRANSPORT/IP Network Support Analyst with Security Clearance

RMantra Solutions Inc.; Shiloh (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

RMantra Solutions Inc. in the United States is seeking a SATCOM Transport/IP Network Support Specialist to support DISA ESGS at Hill Air Force Base, Utah.

The role requires DoD 8570 IAT Level II certification, active Secret clearance, and the ability to work 24/7/365 in an onsite DoD environment. The candidate will configure IP networks and SATCOM equipment, create and update tickets, monitor events, and coordinate with DoD gateways to ensure secure, reliable voice and data services across the

Qualifications

• High school diploma with 2–4 years of related experience.
• DoD-8570 IAT Level 2 baseline certification required at start date (Security+ CE or equivalent).
• U.S. Citizenship and active Secret clearance required.
• Ability to work 24/7 shifts in a DoD environment.
• Experience with SATCOM architecture and IP networks.

Responsibilities

• Create and update tickets using DISA ticketing apps to track problems.
• Monitor 24/7/365 network events and manage faults.
• Configure routers, switches, firewalls, and voice equipment for IP network support.
• Support IP SATCOM modem configuration and option/boot/RSP files.
• Remotely provision and de-provision users on IP/SATCOM networks and coordinate with DoD ESGS facilities.
• Verify baseline configurations and assist with SATCOM gateways.

Skills

SATCOM knowledge

IP network configurations

Ticketing systems (DISA)

24/7 operations

Education

High school diploma

Tools

DISA ticketing applications

iDirect/Linkway/EBEM

MILSATCOM encryption devices

Job description

SATCOM Transport/IP Network Support Specialist

• US Citizens ONLY


• Clearance: DoD Secret


• Certification: DoD 8570, IAT Level II – SEC+


• Location: Hill Air Force Base, Utah


• Work Schedule: 100% Onsite POSITION SUMMARY: This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. Personnel shall provide support to an extremely complex IP-Based SATCOM network. Candidate will be “mission essential” and able to support rotating 12, 10, or 8hr shifts based upon the requirement and resources available.

Primary Responsibilities

Responsible for assisting with the following duties:

• Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.


• Monitor network events and element management failures in real-time on a 24x7x365 basis.


• Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.


• Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.


• Remotely access and de-access customers into the IP/SATCOM networks


• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.


• Verify equipment is operating in the baseline configuration.


• Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).


• Basic Qualifications:


• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.


• Ability to work in a 24/7 operations environment.


• Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.


• Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.


• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.


• Currently possess an active Secret security clearance.


• Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs Required Education and Experience: High school diploma and 2-4 years of experience. IMMEDIATE INTERVIEW -