SATCOM IP Network Support Specialist

Leidos Inc; Riverdale (UT); On-site; USD 48,000 - 87,000; Full time

Job summary

Leidos is seeking a Network Support Specialist at Hill AFB, UT to support DISA GIG/DISN services. Requires DoD environment experience and active Secret clearance; responsibilities include ticketing, 24x7 monitoring, and IP/SATCOM network support.

The successful candidate will configure routers, switches, firewalls, SATCOM modems, and work with DoD gateway facilities; must have IAT Level 2 and MILSATCOM knowledge.

Qualifications

• DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) required at start date.
• Ability to work in a 24/7 operations environment.
• Experience with SAA/GAAs for network configuration documentation.
• Experience with MILSATCOM encryption devices.
• Experience with SATCOM architecture and signal flow.
• Active Secret security clearance.
• Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent.

Responsibilities

• Create and update tickets using DISA ticketing applications to track and resolve issues.
• Monitor network events and element management failures in real time, 24/7/365.
• Perform IP network support including configuration of routers, switches, firewalls, and voice equipment.
• Perform IP SATCOM modem support including option/boot/RSP file configuration.
• Remotely access and de-access customers into the IP/SATCOM networks.
• Troubleshoot SATCOM and IP network issues with DoD SATCOM Gateways.
• Verify equipment operates in baseline configuration.
• Provide remote global equipment configurations at DoD SATCOM Gateways using SAA and GAA.

Skills

DoD-8570 IAT Level 2

Active Secret clearance

SATCOM network configuration

IP over SATCOM networks

SAA/GAAs documentation

MILSATCOM encryption devices

24/7 operations experience

Education

High school diploma

Tools

iDirect/Linkway/EBEM

FM-TDMA hubs

Job description

Description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x& DISA Global Operations Center (DGOC).

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Support Specialist at Hill AFB, UT.

This position requires U.S. citizenship and an active Secret clearance to start.

Primary Responsibilities

Responsible for assisting with the following duties:

• Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
• Monitor network events and element management failures in real-time on a 24x7x365 basis.
• Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
• Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
• Remotely access and de-access customers into the IP/SATCOM networks
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
• Verify equipment is operating in the baseline configuration.
• Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Basic Qualifications

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• Ability to work in a 24/7 operations environment.
• Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
• Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
• Currently possess an active Secret security clearance.
• Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs

Required Education and Experience

• High school diploma and 2-4 years of experience.

GSMO

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Pay Range

$48,100.00 - $86,950.00

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.