SATCOM IP Network Support Analyst

Isys Technologies; Riverdale (UT); On-site; USD 90,000 - 140,000; Full time

Job summary

I2X Technologies is seeking a Network Engineer with active Secret clearance to support DoD SATCOM and IP networks in a 24/7 environment. Responsibilities include managing tickets, configuring routers, switches, firewalls, and SATCOM modems, and coordinating with DoD gate settings.

The role requires DoD 8570 IAT Level 2 certification and US citizenship, with high school diploma and 1–4 years experience. On-site work in Utah with competitive compensation.

Qualifications

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Active Secret clearance is required at start date.
• US Citizenship is required.

Responsibilities

• Create and update tickets to aid in customer problem tracking and resolution for Baseband, IF and RF networks.
• Monitor network events and element management failures 24x7x365.
• Configure routers, switches, firewalls, and voice equipment for IP network support.
• Configure and issue option/boot/RSP files for IP satellite modems.
• Remotely access and de-access customers into IP/SATCOM networks; assist DoD SATCOM gateways.
• Troubleshoot SATCOM and IP network issues with deployed operators.
• Verify equipment operates in baseline configuration; provide global configurations at DoD SATCOM Gateways.

Skills

24/7 operations

SATCOM network knowledge

IP network support

Education

High school diploma

Tools

iDirect/Linkway/EBEM

Job description

Minimum Clearance Required

Secret

Responsibilities

• Create and update tickets utilizing ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
• Monitor network events and element management failures in real-time on a 24x7x365 basis.
• Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
• Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
• Remotely access and de-access customers into the IP/SATCOM networks
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
• Verify equipment is operating in the baseline configuration.
• Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Qualifications

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• Ability to work in a 24/7 operations environment.
• Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
• Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
• Currently possess an active Secret security clearance.
• Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs
• High school diploma and 1-4 years of experience.

Essential Requirements:

• US Citizenship is required.
• Active Secret

I2X Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status.

In compliance with Colorado's Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.

I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.