SATCOM IP Network Support Specialist

Leidos; Shiloh (IL); On-site; USD 52,000 - 87,000; Full time

Job summary

Leidos is seeking a Network Support Specialist for Scott AFB, IL, supporting DISA-provided GIG/DISN services. The role requires DoD-8570 IAT Level 2 and an active Secret clearance.

Responsibilities include troubleshooting, ticketing, and coordinating with DoD SATCOM gateways to resolve IP/SATCOM issues. Responsibilities cover configuring network gear, monitoring real-time events, and ensuring compliant baseline configurations across base facilities and gateways.

Qualifications

• DoD-8570 IAT Level 2 certification required at start.
• Ability to work in a 24/7 operations environment.
• Experience with SAA/GAAs as a source documentation for network configuration.
• Moderate understanding/experience with MILSATCOM encryption devices.
• Moderate understanding/experience with SATCOM architecture and signal flow.
• Currently possess an active Secret security clearance.
• Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent hubs.

Responsibilities

• Create and update tickets using DISA ticketing applications to aid in problem tracking and resolution.
• Monitor network events and element management failures 24x7x365.
• Perform IP network support including configuration of routers, switches, firewalls and voice equipment.
• Perform IP SATCOM modem support including option/boot/RSP file tasks.
• Remotely access and de-access customers into IP/SATCOM networks.
• Work with DoD SATCOM Gateway facilities and operators to troubleshoot SATCOM and IP network issues.
• Verify equipment operates in baseline configuration.
• Provide remote global configurations at DoD SATCOM Gateways using SAA and GAA.

Skills

IAT Level 2 certification

24/7 operations experience

SATCOM network configuration

IP over SATCOM management

Active Secret clearance

Education

High School Diploma

Tools

SAA/GAAs documentation

iDirect/Linkway/EBEM hubs

FM-TDMA hubs

Job description

Description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x& DISA Global Operations Center (DGOC).

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Support Specialist at Scott AFB, IL.

This position requires U.S. citizenship and an active Secret clearance to start.

Primary Responsibilities:

Responsible for assisting with the following duties:

• Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
• Monitor network events and element management failures in real-time on a 24x7x365 basis.
• Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
• Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
• Remotely access and de-access customers into the IP/SATCOM networks
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
• Verify equipment is operating in the baseline configuration.
• Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Basic Qualifications:

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• Ability to work in a 24/7 operations environment.
• Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
• Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
• Currently possess an active Secret security clearance.
• Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs

Required Education and Experience:

• High school diploma and 2-4 years of experience.

GSMO

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

October 9, 2026

Pay Range:

Pay Range $48,100.00 - $86,950.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

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Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.