SAS/RAW System Support Specialist

Prana Comunicación; San Antonio (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a SAS/RAW System Support Specialist to join their dynamic team at Joint Base San Antonio. This pivotal role involves sustaining the SAS Retrieval Applications Website, ensuring its 24/7 availability through system administration and operational support. Ideal candidates will possess a strong technical background, particularly in SAS programming and cloud computing, along with exceptional communication skills. The position offers the opportunity to work in a collaborative environment, tackling challenging technical problems while contributing to mission-critical solutions for the United States Air Force. If you are driven by technology and eager to make a difference, this role is for you.

Qualifications

• Proficiency in SAS programming and JavaScript for application development.
• Experience with SQL and cloud computing concepts, preferably AWS.

Responsibilities

• Monitor system performance and ensure high request return success rates.
• Administer Windows Server Task Scheduler and provide help desk support.

Skills

SAS data step programming

JavaScript

HTML5

CSS

SQL knowledge

Windows Server Task Scheduler

Attention to detail

Critical thinking

Strong communication skills

Security+ certification

Education

DoD 8570-compliant certification

Additional certifications in SAS, AWS, or SQL

Tools

SAS

AWS

Microsoft Excel

Job description

On-site: Joint Base San Antonio (JBSA) - Randolph Air Force Base, TX

IPTA is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.

Our Team

We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service." Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for:

• Smart people with a passion for technology
• Ability to solve challenging technical business problems
• Self-directed professionals
• Hunger to continually learn and grow

Position Overview

IPTA is seeking a SAS/RAW System Support Specialist to support the United States Air Force at Randolph AFB. This position plays a critical role in sustaining the SAS Retrieval Applications Website (SAS/RAW), providing system administration, operational support, and enhancements that ensure 24/7/365 availability of this mission-critical platform. This is a high-impact role for a detail-oriented professional with strong communication skills and the ability to thrive in a dynamic environment marked by changing priorities and evolving technology.

Responsibilities

• Monitor and maintain system performance, execute data refreshes, and ensure a 95%+ request return success rate.
• Administer Windows Server Task Scheduler, monitor job execution, and support service availability.
• Provide help desk support, troubleshoot user issues, and deliver technical guidance to stakeholders.
• Develop and upgrade SAS/RAW applications using SAS, JavaScript, HTML5, and CSS.
• Create SAS stored processes and configure SAS metadata security for web-enabled delivery.
• Implement software changes in alignment with USAF Implementation Baseline (IB) standards.
• Assist in SQL-based data extraction and transformation across relational databases.
• Collaborate with developers and database administrators to ensure integration and synchronization of systems.
• Understand database joins, data validation principles, and efficient query design.
• Ensure compliance with DoD cybersecurity policies, including DIACAP, RMF, and DISA STIG requirements.
• Perform vulnerability scanning, source code analysis, and web application security testing.
• Apply conceptual understanding of Kerberos Authentication and VPN/firewall considerations (e.g., F5).
• Develop technical documentation, test scripts, and performance reports.
• Provide system status briefings and quality assurance metrics to the Contracting Officer's Representative (COR).

Requirements

• Technical proficiency in SAS data step programming and SAS macros, JavaScript (native, not JScript), HTML5, CSS, and table formatting, general SQL knowledge (any database), general cloud computing concepts (AWS preferred), Windows Server Task Scheduler and job management.
• Experience with SAS procedures (e.g., FREQ, TABULATE), SAS stored processes and SAS EBI server-side administration, SAS metadata and security configuration, Microsoft Excel and file formatting (CSV, tab-delimited), understanding of relational databases and join conditions, Windows services, AWS CLI, batch scripts (.bat), and Kerberos basics.
• Exceptional attention to detail and critical thinking.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks amid shifting priorities and occasional technology challenges.
• Security+ or equivalent DoD 8570-compliant certification for IAT Level 2.
• Additional certifications in SAS, AWS, or SQL-based platforms desired.
• Active security clearance.

IPTA is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law.

Our employees have diverse backgrounds, skills, and ideas that collectively contribute to a rich working environment and greater opportunity for innovation.