Sartén Restaurant- PM Server

Pacific Hospitality Group; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Pacific Hospitality Group is hiring a PM Server for Sartén Restaurant at Denú Hotel & Spa in Phoenix, AZ. This role is crucial for delivering exceptional dining experiences, providing attentive service, and ensuring guest satisfaction.

The ideal candidate has restaurant or hospitality experience, strong interpersonal skills, and the ability to handle a busy environment. Join our team in creating memorable experiences in a family-focused work culture.

Qualifications

• Previous restaurant, hospitality, or customer service experience preferred.
• Food Handler and Alcohol Service certifications as required by local regulations.

Responsibilities

• Deliver exceptional dining experiences by providing attentive, friendly service.
• Accurately take food and beverage orders and enter them into the POS system.
• Ensure orders are prepared and delivered correctly and in a timely manner.

Skills

Strong communication and interpersonal skills

Ability to work effectively in a fast-paced environment

Knowledge of food and beverage service standards

Basic math and cash-handling skills

Education

High school diploma or equivalent preferred

Tools

POS system knowledge

Job description

## Sartén Restaurant- PM ServerApplylocations: Denú Hotel & Spa - Phoenix, AZtime type: Full timeposted on: Posted Todayjob requisition id: JR100278**Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.****Our Guiding Principles:****Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment**## Job Description**Position Summary**The Restaurant Server is responsible for delivering exceptional dining experiences by providing attentive, friendly, and efficient service to guests. This position ensures accurate order taking, timely food and beverage delivery, and adherence to established service standards while creating a welcoming and memorable atmosphere.# What You Will Accomplish**Key Responsibilities*** Greeting guests promptly and professionally upon arrival* Present menus, explain menu items, specials, and promotions* Make recommendations and answer questions regarding food and beverage offerings* Provide personalized, attentive service throughout the dining experience* Anticipate guest needs and respond promptly to requests* Address guest concerns professionally and notify management when necessary* Accurately take food and beverage orders and enter them into the POS system* Serve food and beverages according to established service standards* Ensure orders are prepared and delivered correctly and in a timely manner* Monitor guest satisfaction and check back regularly during service* Upsell menu items, beverages, desserts, and specialty offerings* Deliver checks and process payments accurately* Comply with all alcohol service regulations and responsible beverage service practices* Set up dining areas, tables, and service stations before service periods.* Maintain cleanliness and organization of assigned stations and dining areas* Complete side work, opening duties, and closing responsibilities* Assist with resetting and preparing tables for incoming guests* Maintain knowledge of menu changes, daily specials, and restaurant promotions* Follow all food safety, sanitation, and company policies* Support team members and assist other restaurant areas as needed**What You Will Bring****Qualifications*** High school diploma or equivalent preferred* Previous restaurant, hospitality, or customer service experience preferred* Knowledge of food and beverage service standards preferred* Strong communication and interpersonal skills* Ability to work effectively in a fast-paced environment* Basic math, cash-handling, and POS system skills* Ability to work flexible schedules, including nights, weekends, and holidays* Food Handler and Alcohol Service certifications as required by local regulations**Physical Requirements*** Ability to stand and walk for extended periods* Ability to carry trays and lift up to 30 pounds* Frequent bending, reaching, lifting, and carrying* Ability to work in a busy restaurant environment with varying noise levels