Busser & Server Assistant — Guest Experience

Pacific Hospitality Group; Phoenix (AZ); On-site; USD 16,531 - 24,796; Part time

Job summary

Sartén Restaurant at Denú Hotel & Spa in Phoenix is seeking an AM Server Assistant (Busser) to support servers and maintain dining room cleanliness. This part-time role involves delivering items to guests, assisting with running food, and keeping tables ready for guests.

Ideal candidates will have restaurant or hospitality experience or be new to the industry, with strong communication, teamwork, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Previous restaurant, hospitality, or customer service experience preferred but not required.
• Excellent communication and teamwork skills.
• Ability to work in a fast-paced environment.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Food Handler Certification as required by local regulations.

Responsibilities

• Assist servers in providing prompt, attentive, and professional service to guests.
• Deliver water, bread, condiments, and other items as requested.
• Respond promptly to guest needs and communicate requests to servers or management.
• Maintain a positive, friendly, and professional demeanor when interacting with guests.
• Support overall guest satisfaction by ensuring dining areas remain clean and presentable.
• Assist with running food as needed.
• Clear and reset tables quickly and efficiently according to restaurant standards.
• Remove used dishes, glassware, silverware, and linens from tables throughout service.
• Maintain cleanliness of dining areas, service stations, and restaurant entrances.
• Ensure tables, chairs, booths, and surrounding areas are clean and organized.
• Replenish table settings, napkins, condiments, and service supplies as needed.
• Assist with maintaining cleanliness of beverage stations and service areas.
• Assist with restaurant opening, closing, and side work duties.
• Stock service stations with necessary supplies including glassware, silverware, napkins, and condiments.
• Polish silverware, glassware, and other service items as assigned.
• Support food runners and servers during peak service periods.
• Follow all food safety, sanitation, and workplace safety procedures.
• Assist with special events, private dining functions, and banquet support when needed.
• Work collaboratively with hosts, servers, bartenders, kitchen staff, and management.

Skills

Communication

Teamwork

Fast-paced environment

Flexible schedule

Job description

Sartén Restaurant at Denú Hotel & Spa in Phoenix is seeking an AM Server Assistant (Busser) to support servers and maintain dining room cleanliness. This part-time role involves delivering items to guests, assisting with running food, and keeping tables ready for guests.

Ideal candidates will have restaurant or hospitality experience or be new to the industry, with strong communication, teamwork, and flexibility to work evenings, weekends, and holidays.