SAP Training Specialist I

C5MI; Town of Florida (NY); On-site; USD 61,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability

401(k)

Bonus opportunities

Paid holidays

Paid time off

Job summary

C5MI is a high-performance SAP and supply chain consulting firm seeking a SAP Training Specialist I to design, develop, deploy, and deliver end-user training for SAP implementation projects. You will work under the Training Lead to enable successful adoption and transition to future-state processes and systems.

Responsibilities include creating instructor-led and digital training materials, maintaining catalogs, and delivering training sessions.

Qualifications

• Bachelor's degree or three years of related experience in training, instructional design, adult learning, organizational change management, SAP, ERP systems, or a related field.

Responsibilities

• Supports the Training Lead in executing the overall training strategy for SAP implementation projects.
• Designs, develops, deploys, and maintains instructor-led, virtual, self-paced, and computer-based training materials.
• Prepares and maintains training catalogs and course schedules.
• Develops instructor materials, including course outlines, facilitator guides, presentation materials, background information, and training aids.
• Develops student materials, including participant guides, workbooks, handouts, quick reference guides, completion certificates, course evaluations, and other learning resources.
• Conducts instructor-led classroom training, virtual instructor-led training, workshops, seminars, and computer-based training sessions.
• Collaborates with functional consultants, subject matter experts, business stakeholders, and project teams to gather requirements and develop effective learning content.
• Supports Train-the-Trainer sessions and end-user knowledge transfer activities.
• Develops and maintains performance support materials to reinforce learning and improve user adoption.
• Updates training documentation and learning content to reflect evolving business processes and SAP system functionality.
• Tracks training participation, completion, and evaluation metrics.
• Supports learner communications, training logistics, scheduling, and reporting.
• Applies instructional design principles and adult learning methodologies to create engaging and effective learning experiences.
• Promotes successful user adoption through high-quality training and performance support solutions.

Skills

Communication

Presentation

Facilitation

Interpersonal

Independent work

Education

Bachelor's degree or 3 years related experience in training/learning/SAP/ERP

Tools

MS Office

SAP Enable Now

WalkMe

ERP systems

Job description

C5MI is not your typical consulting firm. We are a high-performance team of SAP and supply chain experts who solve complex, mission critical challenges for organizations that cannot afford failure.

We hire consultants who thrive in complexity, move fast, take ownership, and deliver under pressure. At C5MI, you will not be siloed or stuck in theory. You will be hands on, client facing, and directly influencing outcomes that matter.

Our culture rewards initiative, accountability, and continuous growth. This is a place where your expertise is valued, your work is meaningful, and your performance truly matters. If you’re energized by learning through real-world challenges, collaborating with top-tier talent, and expanding your capabilities every day, C5MI is where strong consultants level up.

Position Summary

The SAP Training Specialist I supports the execution of the project training strategy to enable successful end-user adoption and transition to future-state business processes and systems. Working under the direction of the Training Lead, this role assists in the design, development, deployment, and delivery of learning solutions and performance support materials for SAP implementation projects. The SAP Training Specialist also serves as an instructor for end-user training programs, supporting organizational readiness and knowledge transfer throughout the implementation lifecycle.

Essential Functions & Responsibilities

• Supports the Training Lead in executing the overall training strategy for SAP implementation projects.
• Designs, develops, deploys, and maintains instructor-led, virtual, self-paced, and computer-based training materials.
• Prepares and maintains training catalogs and course schedules.
• Develops instructor materials, including course outlines, facilitator guides, presentation materials, background information, and training aids.
• Develops student materials, including participant guides, workbooks, handouts, quick reference guides, completion certificates, course evaluations, and other learning resources.
• Conducts instructor-led classroom training, virtual instructor-led training, workshops, seminars, and computer-based training sessions.
• Collaborates with functional consultants, subject matter experts, business stakeholders, and project teams to gather requirements and develop effective learning content.
• Supports Train-the-Trainer sessions and end-user knowledge transfer activities.
• Develops and maintains performance support materials to reinforce learning and improve user adoption.
• Updates training documentation and learning content to reflect evolving business processes and SAP system functionality.
• Tracks training participation, completion, and evaluation metrics.
• Supports learner communications, training logistics, scheduling, and reporting.
• Applies instructional design principles and adult learning methodologies to create engaging and effective learning experiences.
• Promotes successful user adoption through high-quality training and performance support solutions.
• Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security, which includes actively participating in quality assurance activities and ensuring the protection of sensitive information in accordance with our security policies.
• Performs other related tasks as assigned by direct supervisor.
• Bachelor's degree or three (3) years of related experience in training, instructional design, adult learning, organizational change management, SAP, ERP systems, or a related field.
• Up to three (3) years of professional experience supporting training, instructional design, organizational change management, or ERP/SAP implementation projects.
• Experience developing instructor-led and participant training materials.
• Experience facilitating classroom, virtual, workshop, seminar, or computer-based training.
• Strong written, verbal, presentation, and facilitation skills.
• Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Ability to work independently and collaboratively within cross-functional project teams.
• Must be able to obtain and maintain an active government clearance (requires U.S. citizenship).

Nice to Have:

• Experience with SAP Enable Now for developing user training materials, simulations, eLearning content, and in-application guidance.
• Familiarity withWalkMe or similar Digital Adoption Platforms (DAPs) to support user adoption, process guidance, and change management initiatives.
• Experience supporting SAP S/4HANA implementation projects.
• Experience with SAP Enable Now or similar digital adoption or learning management platforms.
• Familiarity with instructional design methodologies and adult learning principles.
• Experience developing job aids, quick reference guides, and other performance support materials.
• Experience supporting organizational change management initiatives.
• Experience supporting U.S. Federal Government or Department of Defense clients.

Motor/Sensory/Physical Requirements:

• Ability to sit, stand, and work at a computer for extended periods of time, including use of a keyboard, mouse, and standard office equipment.
• Ability to read and interpret information displayed on computer screens, printed documents, and electronic reports.
• Ability to lift and carry light materials (e.g., documents, binders, or small office equipment), typically up to 15 pounds.
• Ability to attend meetings in person or virtually, as required.
• Ability to travel independently to client sites, including air and ground transportation.
• Ability to navigate airports, client facilities, and office environments, which may involve walking moderate distances.
• Ability to stand or walk for extended periods during client meetings, workshops, or site walkthroughs.
• Ability to work in varying environments, including client offices, conference rooms, and controlled industrial or warehouse-adjacent spaces (as applicable).

Compensation: In accordance with pay transparency law, the expected salary range for this position is $61,000 – $80,000 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting.

Application Deadline: We anticipate this job posting will be posted until 11/1/2026.

C5MI offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: C5MI Benefits

Our employees are key to our success, so we strive to be more than just a team; we’re a community built upon a set of Core Values that guide our every action:

• Challenge– We believe in challenging the present – it’s the only way to shape the future. We must be exceptional communicators and collaborators while always learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it’s said). Incremental won’t win.
• Have Fun– We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Live your happiness. Stay human, take care of each other and invest in your community. Life isn’t all about work. Live your happiness. Be healthy.
• All In– You can’t fake passion – show your energy. Own it – take charge and lead. Our team is made up of top quartile talent and we never accept second best. Accountability, trust, and integrity create an environment to realize the team’s true potential.
• Never Forget the Customer– We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS.
• GSD (Get Stuff Done)– We take initiative and never make excuses. We act with urgency, and we delivery high quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and stay audit ready. We relentlessly execute and plan for tomorrow by creating sustainable outcomes. That is how we win!
• Empower– Our people are the foundation for our success. We recognize their value, and support them by fostering a culture of collaboration and innovation. We recognize individual strengths, build confidence through action, and invest in personal development.

C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.