SAP TM Support Consultant II - Remote/No Travel

C5MI; Washington (District of Columbia); Hybrid; USD 70,000 - 85,000; Full time

Job summary

An innovative firm is seeking an SAP TM Consultant II to support live SAP TM environments. This role involves troubleshooting system issues and ensuring optimal performance while acting as a liaison between users and the technical team. With a strong emphasis on collaboration and efficiency, you'll manage support tickets and analyze data for improvements. The company values passion and accountability, offering a flexible work environment and competitive benefits. If you're ready to take charge and make an impact, this opportunity is for you.

Benefits

Unlimited PTO

21 days Paid holidays

$1,500 wellness benefit

Flexible work environment

Comprehensive health insurance

401(k) with company match

Opportunities for advancement

Qualifications

• 3-5 years of hands-on SAP TM configuration experience.
• Solid understanding of SAP logistics execution and transportation processes.

Responsibilities

• Manage post-Go-Live SAP TM hypercare support independently.
• Resolve a high volume of support tickets with efficiency.

Skills

SAP TM Configuration

SAP Logistics Execution

Troubleshooting

Interpersonal Skills

Documentation Skills

Job description

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Clearance Requirement: U.S. Citizenship required to obtain a security clearance

Our Core Values

We believe in challenging the present – it’s the only way to shape the future. We must be exceptional communicators and collaborators while always learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it’s said). Incremental won’t win.

Have Fun!

We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Stay human, take care of each other and invest in your community. Life isn’t all about work. Live your happiness. Be healthy.

All In!

You can’t fake passion – show your energy. Own it – take charge and lead. Our team is made up of top quartile talent and we never accept second best. Accountability, trust, and integrity create an environment to realize the team’s true potential.

Never Screw The Customer!

We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS.

GSD!

We take the initiative and never make excuses. We act with urgency, and we deliver high quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and stay audit ready. We relentlessly execute and plan for tomorrow by creating sustainable outcomes. That is how we win!

Empower!

Our people are the foundation for our success. We recognize their value, and support them by fostering a culture of collaboration and innovation. We recognize individual strengths, build confidence through action, and invest in personal development.

Overview

As an SAP TM Consultant II, you’ll play a key role in supporting live SAP TM environments by troubleshooting and resolving system issues with minimal oversight. You will act as a bridge between end-users and the technical team, ensuring high levels of service and system performance.

Key Responsibilities

• Manage post-Go-Live SAP TM hypercare support independently
• Resolve a high volume of support tickets with efficiency
• Diagnose system errors and implement effective fixes
• Collaborate with cross-functional teams on technical escalations
• Analyze system data and suggest performance improvements

Qualifications

• 3–5 years of hands-on SAP TM configuration experience
• Solid understanding of SAP logistics execution and transportation processes
• Ability to troubleshoot and resolve technical and functional issues
• Strong interpersonal and documentation skills
• U.S. Citizenship (required to obtain clearance)

What We Offer

• Competitive compensation and performance-based bonuses
• Unlimited PTO
• 21 days Paid holidays
• $1,500 wellness benefit for employees
• Flexible work environment (remote/hybrid options available)
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Opportunities for advancement and professional development

C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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