SAP Technical Analyst II - Logistics

SICK AG; Minneapolis (MN); Hybrid; USD 84,000 - 127,000; Full time

Job summary

SICK is seeking a SAP Technical Analyst II - Logistics to support global SAP applications, focusing on incident resolution, project rollouts, and process documentation. This role is based at the Bloomington, MN campus with a hybrid schedule (office four days, remote one day).

The ideal candidate has a bachelor’s degree in IT/CS/Engineering or equivalent, strong ABAP knowledge, and experience with SAP modules like S/4, EWM, WM, TM, and related interfaces, to optimize logistics operations.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration or equivalent.
• Experience with SAP S/4, EWM, WM, TM, GTT, LBN, LE, LE-TRA rollout.
• Development of concepts and technical implementation of new logistics requirements in SAP in collaboration with Germany Experts.
• Good technical understanding, preferably ABAP programming.
• Knowledge of fully automated warehouse management.
• Material flow optimization and digitalization of the supply chain in an innovative environment.
• Optimization and standardization of IT processes in logistics in close cooperation with the business units.
• Experience prioritizing, trouble shooting and resolving global tickets based on business impact.
• Good analytical, logical problem-solving skills and understanding of business processes.

Responsibilities

• Describe business requirements at a technical level to enable global collaboration.
• Own and rectify medium to complex SAP incidents without escalation by providing known working solutions.
• Prioritize, troubleshoot and resolve global tickets based on business impact.
• Perform root cause analysis, ABAP, reading/debugging and interface support.
• Build queries independently.
• Participate in SAP projects (rollouts) and complete work tasks with limited support.
• Handle tasks involving third party solutions/interfaces for efficiency gains.
• Extend or create training documents and maintain a knowledge repository.
• Identify local process optimizations and share regional business processes.
• Collaborate with global IT HQ and SAP module support teams.

Skills

ABAP programming

SAP logistics

Incident management

Teamwork & communication

Education

Bachelor’s degree in IT / CS / Engineering / Business Administration or equivalent

Tools

SAP S/4

EWM

WM

TM

GTT

LBN

LE

LE-TRA

Job description

SICK is one of the world's leading solutions providers for sensor-based applications in the industrial sector. Founded in 1946 by Dr.-Ing. e. h. Erwin Sick and headquartered in Waldkirch im Breisgau near Freiburg, the company is a technology and market leader with 63 subsidiaries and affiliates as well as numerous agencies around the globe. SICK has more than 10,000employees worldwide and generated a group revenue of EUR 1.8billion in the 2025 fiscal year.

Job Description SAP Technical Analyst II - Logistics

Mission of the Role

*This position is based in our SICK, Bloomington MN campus. The person will work in office four days a week and can remotely work one day a week.

Key Responsibilities

• Service and Support
  • Able to support the business in describing business requirements at a technical level without losing business need so global team can collaborate on options.
  • Own and rectify medium to complex incidents within SAP applications of respective SAP module(s) without escalation by providing known working solutions.
  • Prioritize, troubleshoot and resolve global tickets based on business impact through global ticketing tool. Able to assist and/or take over global tickets.
  • Escalate complex incidents.
  • Possess deep specialized knowledge in own functional area (or how they relate to the business).
  • Performs problem solving in terms of ITSM by foreseeing issues and seeking to resolve them before they happen.
  • Is able to support other functional areas with some assistance through basic understanding of how respective SAP module(s) integrate.
  • Performs root cause analysis, ABAP, reading/debugging and interface support.
  • Build queries independently.
• Project
  • Participate in SAP projects (i.e. roll outs) and complete work tasks assigned with limited or no support.
  • Involvement in projects that bring third party solutions and interfaces into the business efficiency gains to the business.
  • Easily able to understand and gather requirements from the business and translate functional requirements into technical requirements, presenting options and contributes to decision making with long-term goals in mind.
  • Take over tasks from headquarters development team to configure or realize new functionalities.
• Documentation and Training
  • Extend or create documents for use in training and support for users in all facets of the day to day operational activities.
  • Create and maintain a repository of documentation created to help capture knowledge for improve response times.
  • Train key users on new template functionalities in cross-functional departments as needed.
• Process
  • Proactive in identifying local process optimizations and proposes improvements where feasible to avoid future occurrences as a global solution.
  • Fully grasp why things are structured a certain way to solve a certain set of problems in time.Easily able to share and talk to regional business processes.
• Collaboration/Communication
  • Take on global priorities and reflect back to the business to manage expectations as to what is possible and escalates as required.
  • Discern technical requirements and explain the real business need and impact to the region.
  • Conduct onboarding in respective functional area.
  • Build test scenarios for new functionalities in cross-functional areas and conducts testing in with limited or no support.
  • Clearly define process for testing new functionalities and document findings in detail.
• Meeting
  • Enhance the respective SAP module(s) community among the Key-Users by holding regular key-user meetings, track topics, etc. seeking for automation and ongoing efficiency gains.
  • Work as an extension of the SICK global IT headquarter departments and specifically with the functional teams within SICK AG in the respective SAP module(s) support teams.
  • Proactive participant in the Process User Group of respective SAP module(s).
  • Serve as a regional multiplier in the Process User Group of respective SAP module(s)

Key Qualifications

Education and Experience:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration or equivalent degree or Bachelor’s degree with extensive module knowledge and process experience or equivalent SAP experience.
• Ideally professional experience in optimization and rollout of SAP S/4, EWM, WM, TM, GTT, LBN, LE, LE-TRA.
• Development of concepts as well as technical implementation of new logistics requirements in the SAP landscape in close collaboration with the Experts in Germany
• Good technical understanding, preferably in ABAP programming
• Knowledge in fully automated warehouse management.
• Material flow optimization and digitalization of the supply chain in an innovative environment.
• Optimization and standardization of IT processes in logistics in close cooperation with the business units

Other Qualifications:

• Experience prioritizing, trouble shooting and resolving global tickets based on business impact through global ticketing tool.
• Good analytical, logical problem-solving skills with the ability to understand new tasks quickly.
• Knowledgeable on business processes from the functional area and how to mitigate challenges in supporting one global ERP system and its processes.
• Can demonstrate a deeper understanding of the context behind SICKs business drivers.
• Able to work with a SICK global IT headquarter departments and with functional teams with SICK Germany.
• Strong teamwork and communication skills
• Experience prioritizing, trouble shooting and resolving global tickets based on business impact through global ticketing tool.
• Good collaboration with the business and colleagues verbally, over the phone and in writing (email).
• Prior project management experience preferred.
• Legally permitted to work in the United States (*This position is not eligible for sponsorship now or in the future.)
• Able and willing to work alternative schedules including weekend, and on-call hours as needed.
• Able to work in a general office environment.

Compensation

The base salary is one part of our Total Rewards package and is determined within a range. The starting base salary range for this position is listed below; the actual starting salary will be based on a variety of factors including experience, skill set, education, performance, licenses/certifications, business needs and other job-related factors, as permitted by law.

• Starting Base Annual Salary Range: $83,640 - $126,500

SICK is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.