SAP Support Specialist II

Air Squared, Inc.; Thornton (CO); On-site; USD 80,000 - 103,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability

401K

Shoe Allowance

PTO & Holidays

Parental Leave

Educational Reimbursement

Catered lunches

Company Picnic

Team activities

Happy Hours

Casual Dress Code

Employee Recognition

Job summary

Air Squared Manufacturing, LLC, an OEM manufacturer of scroll type compressors, vacuum pumps and expanders, seeks an SAP Support Specialist II in Thornton, Colorado. The role supports SAP incidents and requests, partnering with business teams, local IT and the Core SAP group to deliver reliable SAP solutions for manufacturing processes.

Responsibilities include incident ownership across PP/QM, MM/SD, WM/HU, guiding users, documenting actions, and coordinating with the Core Team.

Qualifications

• Must submit resume to be considered.
• Strong knowledge of SAP S/4HANA or SAP ERP in manufacturing.
• Experience in SAP application/support or equivalent.
• Understanding of manufacturing, supply chain, logistics, QA and finance processes.
• Ability to troubleshoot across process, data, config, and authorization.

Responsibilities

• Own and process Level 2 SAP incidents and service requests across PP/QM, MM/SD, WM/HU.
• Analyze issues, identify root causes, propose workarounds, and document actions.
• Support and guide business teams with SAP knowledge and user instructions.
• Assist with feature improvements: design, test, training, deployment, and continuous improvement.
• Coordinate with Core Team and ensure clear communication between teams.
• Perform other tasks as required.

Skills

SAP S/4HANA knowledge

3-5 years SAP support

Root cause analysis

Customer-focused

Documentation

English communication

Education

Bachelor's or Master's in IS/Engineering

Equivalent professional experience

Tools

Ticketing tools

Job description

Description

Company: Air Squared Manufacturing, LLC

Title of Position: SAP Support Specialist II

Position Type: Full time; Exempt

Air Squared Manufacturing, Inc. is an OEM manufacturer of scroll type compressors, vacuum pumps and expanders for the medical, aerospace, fuel cell and power generation industries. Air Squared offers exciting career opportunities working on projects including NASA MOXIE, Leading Electric and Autonomous Vehicle OEM, DOE Clean Energy initiatives ranging from nuclear fusion and the Advanced Research Projects Agency - Energy (ARPA-e), and other cutting-edge projects.

As part of the Air Squared SAP support organization, the SAP Level 2 Support Specialist provides functional and operational support for incidents and service requests that cannot be resolved by key users or Level 1 support. The position works closely with Air Squared business teams, process owners, key users, local IT, and the Core SAP team.

The role combines hands-on troubleshooting, functional analysis, user assistance, documentation, and coordination with Level 3 SAP experts. It is designed for a pragmatic professional who can understand end-to-end industrial processes and translate operational issues into reliable SAP solutions.

Pay Range: $80,000 - $103,000 / year, based on qualifications and experience

Company Benefits include:

• Health Insurance through Cigna (optional HSA plan with $10 per pay period matching)
• Dental and Vision insurance
• Long Term Disability Insurance, paid by employer
• Group and voluntary life insurance
• 401K Retirement Plan
• Safety shoe allowance
• 3-weeks PTO accrual and paid holidays
• Parental Leave
• Educational reimbursement

Company Perks include:

• Catered company lunches on a quarterly basis
• Company Summer picnic for employees and their families
• Department activities budget
• Company Happy Hours, Trivia night and more
• Casual dress code
• Employee Referral Program
• Employee Recognition Awards

SAP Support Specialist II Job Responsibilities:

• Own and process Level 2 SAP incidents and service requests, from qualification through resolution and closure, in line with agreed priorities and service levels, among industrial modules: PP / QM, MM / SD, WM / HU
• Analyze issues, identify root causes, raise defects, propose safe workarounds, deploy and document corrective and curative actions across business process, master data, transactional data, authorization, interface, output, and configuration dimensions
• Support and Guide business teams in their knowledge of SAP: training, support documentation, user instructions
• Assist Key Users in the management of value-added features and improvements: requirement design, specification, test & validation, training and deployment, assistance and continuous improvement
• Ensure a smooth relation between Air Squared business and SAP Core Team: key contact of both teams, reporting & communication from and to Core Team, key local coordinator to steer collaborative activities
• Perform other tasks as required

SAP Support Specialist II Required Qualifications:

• MUST SUBMIT RESUME TO BE CONSIDERED
• Strong working knowledge of SAP S/4HANA or SAP ERP in an industrial or manufacturing environment.
• 3-5 years of practical experience in SAP application support, key-user support, functional consulting, or an equivalent operational role.
• Good understanding of integrated manufacturing, supply chain, logistics, sales, quality, and finance processes.
• Structured troubleshooting skills and the ability to distinguish process, data, configuration, authorization, interface, and technical causes.
• Ability to assess business impact, prioritize effectively, and communicate clearly with both operational users and technical experts.
• Customer-oriented mindset, ownership, reliability, and a strong focus on restoring business operations safely.
• Ability to produce clear support documentation, test evidence, user instructions, and knowledge articles.
• Comfort working within governance, change-control, segregation-of-duties, and information-security requirements.
• Fluent professional English. French is an advantage
• Availability to provide occasional support outside standard business hours during critical operational periods and to travel when required.

SAP Support Specialist II Preferred Qualifications:

• Bachelor's or master's degree, or equivalent professional experience, in information systems, industrial engineering, supply chain, manufacturing, business administration, or a related field.
• Experience supporting one or more of the following SAP areas: PP, WM, MM, SD
• Experience with ticketing tools, incident and problem management, test management, and structured knowledge management.
• Experience in a multi-site or international SAP Core Model environment is an advantage.

Location: Thornton, Colorado

Pay Range: $80,000 - $103,000 / year, based on qualifications and experience

For information on Air Squared, visit our website at https://airsquared.com/

If you need an accommodation seeking employment with Air Squared, please email [e-mail] or call [phone]. Accommodations are made on a case-by-case basis.

Air Squared is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | E-Verify | Right to Work

EEO is the Law: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the law Supplement: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Pay Transparency Nondiscrimination:- https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf

E-Verify poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Right to Work: https://e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf