SAP Super User-1

neogen; Lansing (MI); On-site; USD 110,000 - 160,000; Full time

Job summary

Neogen is seeking a SAP Production Planning Super User to lead planning excellence across sourcing, manufacturing, demand and supply planning. You will bridge business needs with the SAP team, ensuring process alignment, governance, and continuous improvement.

This role requires deep SAP expertise, strong analytics, and ability to train teams. You will collaborate with IT and business teams to troubleshoot issues, validate configurations, and drive efficiency across the supply chain.

Qualifications

• Deep SAP expertise with production planning focus.
• Strong analytical abilities and data-driven mindset.
• Experience leading training and change management initiatives in SAP environments.
• Ability to troubleshoot, resolve issues, and support system enhancements.

Responsibilities

• Process Governance & Documentation: Map end-to-end planning processes and standardize workflows across sourcing, production, demand, and supply planning.
• Training & Change Management: Develop and deliver training for SAP planning functionalities and mentor planning teams.
• Issue Resolution & Support: Serve as the primary liaison for SAP-related issues within planning groups and ensure timely resolution.
• Continuous Improvement & Innovation: Identify opportunities for automation and system enhancements in planning processes.
• System Testing & Validation: Lead/coordinate UAT and regression testing for SAP upgrades and document results.

Skills

SAP expertise

Analytical skills

Training & coaching

Change management

UAT testing

Job description

It's fun to work in a company where people truly believe in what they are doing!

The SAP Production Planning Super User is a critical resource supporting production planning functions. This role bridges the gap between functional teams and the technical SAP team, ensuring smooth operations, process alignment, and continuous improvement. The ideal candidate will have deep SAP expertise, basic supply chain and operations principles, strong analytical skills, and the ability to lead training, troubleshoot issues, and drive efficiency across the supply chain.

• Process Governance & Documentation: Map end-to-end planning processes and maintain accurate documentation. Standardize workflows across sourcing, production, demand, and supply planning. Ensure compliance with internal controls and governance standards.
• Training & Change Management: Develop and deliver training programs for SAP planning functionalities. Act as a mentor and first point of contact for planning teams. Support change management during SAP upgrades or process redesigns.
• Issue Resolution & Support: Serve as the primary liaison for SAP-related issues within planning groups. Troubleshoot and resolve system errors, data discrepancies, and integration challenges. Escalate technical issues to IT and ensure timely resolution.
• Continuous Improvement & Innovation: Identify opportunities for process automation and system enhancements. Collaborate with stakeholders to implement best practices and optimize planning efficiency. Participate in testing new functionalities and validating system changes.
• System Testing & Validation: Lead/Coordinate User Acceptance Testing (UAT) and regression testing for SAP upgrades and enhancements for the planning group. Validate configuration changes and ensure alignment with business requirements. Document test results and communicate findings to technical and functional teams.

Cross-Functional Collaboration: Work closely with sourcing, manufacturing, quality, demand planning, and supply planning teams. Partner with IT, procurement, commercial, operations, and logistics teams to ensure seamless integration. Facilitate workshops and feedback sessions to align business and system needs

Come Be Part Of A Mission that Matters!

From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.