SAP SD Support Analyst II — Hybrid Role, Growth & Impact

Wieland Group; Louisville (KY); Hybride; USD 90 000 - 115 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Paid time off

Wellness program

Growth opportunities

Résumé du poste

Wieland is seeking an Enterprise Application Support Analyst II to provide second-level SAP SD support, manage incidents, and drive improvements. The role collaborates with users and IT to ensure stable operations, supports transitions from project to support, and participates in testing and training activities.

Located in Louisville, KY, the position is hybrid and may require occasional travel to Germany and other Wieland sites.

Qualifications

• Bachelor's degree required.
• 3+ years SAP SD experience with ability to analyze and resolve complex issues.
• Strong communication and collaboration with business users.
• Willing to travel 10–20% and occasionally work outside normal hours.
• Experience in supply chain/Logistics/Material Management; finance background is a plus.
• Knowledge of S/4 HANA and SAP NetWeaver architecture.
• Familiarity with SDLC, testing, and change-management processes.

Responsabilités

• Independently manage second-level SAP SD tickets and incidents.
• Troubleshoot and resolve complex SAP and business-process issues.
• Collaborate with key users to analyze problems.
• Support continuous improvements and system efficiency.
• Configure applications, update master data, and implement minor enhancements.
• Support project transitions to operational support and document results.
• Assist with system testing, user acceptance testing, and training.

Connaissances

Communication skills

Cross-functional collaboration

Analytical thinking

Problem solving

Formation

Bachelor's degree

Outils

SAP SD

S/4 HANA

SAP architecture

Description du poste

Wieland is seeking an Enterprise Application Support Analyst II to provide second-level SAP SD support, manage incidents, and drive improvements. The role collaborates with users and IT to ensure stable operations, supports transitions from project to support, and participates in testing and training activities.

Located in Louisville, KY, the position is hybrid and may require occasional travel to Germany and other Wieland sites.