SAP SD O2C & CS (Customer Service) Consultant

Executive Software Guild Inc; Erie (Erie County); On-site; USD 110,000 - 160,000; Full time

Job summary

Executive Software Guild Inc seeks a senior SAP SD/Order-to-Cash specialist in Erie to lead end-to-end SAP configurations across order-to-cash, pricing, delivery, and billing, coordinating with global teams.

You will write functional specs, collaborate with technical colleagues, and navigate complex cross-functional processes in manufacturing and distribution environments.

Qualifications

• 5+ years of SAP functional experience in SAP SD / Order-to-Cash / Customer Service.
• Hands-on configuration experience in end-to-end O2C processes SAP SD, Stockroom, CS and related Sales & Service processes.
• Experience with at least three full SAP implementations or major rollout projects Greenfield, Brownfield, Bluefield.
• Strong experience with SAP configuration across order management, pricing, delivery, billing, and customer master processes.
• Strong cross functional knowledge of dependencies with other Logistics & Accounting processes & modules.
• Ability to write clear functional specifications and work effectively with technical teams.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Experience working in global engineering matrixed organizations that entails manufacturing, distribution, aerospace, industrial, or engineering-driven environments.

Skills

SAP SD

Order-to-Cash

Customer Service

O2C configuration

Stockroom

Sales & Service

SAP implementations

Order management

Pricing

Delivery

Billing

Customer master

Cross-functional knowledge

Functional specifications

Analytical skills

Communication

Stakeholder management

Global matrixed organizations

Education

Bachelor's degree in IT, Supply Chain, Business, Engineering, or a related field

Job description

• achelor s degree in IT, Supply Chain, Business, Engineering, or a related field.
• 5+ years of SAP functional experience in SAP SD / Order-to-Cash / Customer Service.
• Strong hands-on configuration experience in end-to-end O2C processes SAP SD, Stockroom, CS and related Sales & Service processes.
• Experience with at least three full SAP implementations or major rollout projects Greenfield, Brownfield, Bluefield.
• Strong experience with SAP configuration across order management, pricing, delivery, billing, and customer master processes.
• Strong cross functional knowledge of dependencies with other Logistics & Accounting processes & modules.
• Ability to write clear functional specifications and work effectively with technical teams.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Experience working in global engineering matrixed organizations that entails manufacturing, distribution, aerospace, industrial, or engineering-driven environments.