SAP SAC Production Support & CDS Expert

The Hackett

Florida

On-site

USD 90,000 - 150,000

Full time

14 days+

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Job summary

The Hackett is seeking an experienced SAP Production Support specialist to maintain and troubleshoot SAP Analytics applications in live environments. You will be the primary contact for SAP Analytics production issues and collaborate with SAP Basis and Solution Delivery teams.

Ideal candidates have 3+ years in SAP support, CDS views development, and SAC exposure, with bonus for SAP Datasphere or BW. The role demands strong problem solving under pressure and thorough documentation of resolutions.

Qualifications

Minimum 3 years of experience in SAP support, with production support in live environments.
Minimum 3 years developing and customizing CDS views.
At least 3 years with SAP Analytics Cloud (SAC).
SAP Datasphere expertise a plus.
SAP BW experience a plus.
Experience navigating SAP S/4HANA and SAP Fiori.
Good understanding of SAP business processes and data across Finance, Sales, Manufacturing.
Strong problem-solving skills and ability to handle high-pressure production environments.
Ability to work with minimal supervision.
Strong analytical and troubleshooting abilities to identify root causes and implement lasting solutions.

Responsibilities

Production Support: serve as the main contact for SAP Analytics production issues and reduce downtime.
Troubleshooting: provide hands-on support for critical production issues related to SAP Analytics.
Collaboration: work with SAP Basis, functional consultants, and Solution Delivery to resolve issues.
Root Cause Analysis: analyze recurring issues and implement preventive measures.
Documentation: maintain detailed documentation for resolutions and configurations.