SAP Retail Transformation Manager | S/4HANA Expert

EY; Charlotte (NC); Hybrid; USD 143,000 - 297,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Job summary

EY is leading SAP S/4HANA Retail initiatives across Grocery, Convenience, Fast Fashion, Pharmacy, Home Improvement and General Retail. The SAP Retail Manager will translate complex business needs into scalable SAP solutions and deliver value to global retail clients.

You will drive discovery, design, and roadmaps, collaborating with business and IT stakeholders, and travel 40-60% as required in a hybrid EY environment.

Qualifications

• Bachelor’s degree.
• 4 to 6 years delivering SAP Retail or retail transformation programs, with at least 4 years in a solution lead, workstream lead, or project leadership capacity.
• Strong consulting, stakeholder management, and client-facing communication skills.
• Experience in fast-paced environments with cross-functional global teams.
• Familiarity with SAP Best Practices, Clean Core principles, and modern SAP implementation methodologies.
• Strong written and verbal communication, presentation, client service and technical writing skills.
• Experience managing an SAP project or workstream and project-based team members.
• Flexibility and willingness to travel to meet client needs; travel estimated at 40-60%.

Responsibilities

• Lead solution discovery, process design, and solution design phases for SAP Retail transformation programs.
• Provide subject matter expertise across key SAP Retail capabilities, including Retail Master Data Management, Listing, Assortment management, and Layout, Retail Pricing, Promotions, and Markdown Processes, Store Operations and Retail Execution.
• Design integrated solutions across merchandising, planning, supply chain, and store operations processes.
• Collaborate with business stakeholders, architects, and delivery teams to define target-state processes and solution roadmaps.
• Strong understanding of integrations between merchandising/planning systems and SAP S/4HANA Retail.
• Knowledge of SAP Customer Activity Repository (CAR), including POSDAT and retail transactional data flows.
• Facilitate workshops, provide strategic solution recommendations, and drive design decisions with both business and IT stakeholders.

Skills

SAP Retail expertise

Stakeholder management

Client-facing communication

Solution lead experience

Strong analytical skills

Education

Bachelor’s degree

Tools

SAP S/4HANA Retail

SAP CAR (Customer Activity Repository)

POSDAT

Job description

EY is leading SAP S/4HANA Retail initiatives across Grocery, Convenience, Fast Fashion, Pharmacy, Home Improvement and General Retail. The SAP Retail Manager will translate complex business needs into scalable SAP solutions and deliver value to global retail clients.

You will drive discovery, design, and roadmaps, collaborating with business and IT stakeholders, and travel 40-60% as required in a hybrid EY environment.