SAP PROGRAM MANAGER (Application Services Manager) Range - 23 / EXE

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 120,000 - 170,000; Full time

Job summary

Municipality of Anchorage is seeking an Executive SAP Program Manager within the Information Technology department. The role oversees governance, planning, and delivery of SAP projects and operations. It requires coordinating with the CIO to align SAP initiatives with the city’s strategic goals.

The position demands robust leadership, risk management, and vendor relationship skills to ensure SAP systems effectively support municipal functions. Monday–Friday, standard business hours at City Hall.

Qualifications

• Bachelor's degree in related field with eight years IT experience.
• Associate's degree with ten years IT experience.
• Satisfactory background check including criminal, education, and employment history at time of hire.

Responsibilities

• Oversees governance, planning, execution, change management, risk management, and delivery of SAP projects and operations.
• Ensures SAP activities align with the Municipality's business goals and coordinates with the Chief Information Technology Officer.
• Manages SLAs and vendor relationships to ensure SAP systems support organizational needs.

Education

Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, Business Administration, Public Administration or similar discipline and eight (8) years of information technology experience in a field appropriate to the position.

Associate's degree in Computer Science, Computer Information Systems, Management Information Systems, Business Administration, Public Administration or similar discipline and ten (10) years of information technology experience in a field appropriate to the position.

Job description

Job Information

Open to the general public and any current Municipal employee.

This is an executive position (no union affiliation) and serves at the pleasure of the Mayor of the Municipality of Anchorage.

DEPARTMENT

: Information Technology

HOURS OF WORK

Monday thru Friday, 8 am to 5 pm

LOCATION

: 632 W 6th Ave, 4th Floor - City Hall

To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

The SAP Program Manager oversees the governance, planning, execution, change management, risk management, and delivery of SAP and related projects and operations within the organization. SAP (Systems, Applications, and Products) is an ERP software used to manage business processes across functions like finance, procurement, human resources, and logistics. In this role, the SAP Program Manager ensures that operation, implementation, upgrade, and support activities align with the Municipality’s business goals. Additionally, the SAP Program Manager oversees the Municipality’s SAP operations and works closely with the Chief Information Technology Officer (CITO) to shape its strategic direction. The SAP Program Manager coordinates all aspects of program execution and Service Level Agreement (SLA) management, while maintaining strong relationships with business units and vendors to ensure that SAP and related systems effectively supports the Municipality's needs. Perform other duties as assigned.

Minimum Qualifications / Substitutions / Preferences

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, Business Administration, Public Administration or similar discipline and eight (8) years of information technology experience in a field appropriate to the position.
• Associate's degree in Computer Science, Computer Information Systems, Management Information Systems, Business Administration, Public Administration or similar discipline and ten (10) years of information technology experience in a field appropriate to the position.
• Satisfactory background check which includes criminal, education, and employment history at time of hire.

Additional Important Information

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to

http://www.uscis.gov/E-verify

.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.

Military Service Interview Preference

Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service.

The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

The MOA is an EO and AA Employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.