SAP Order-to-Cash / EDI Business Analyst

W.L. Gore & Associates, Inc.; Newark (DE); Hybrid; USD 65,000 - 95,000; Full time

Job summary

An innovative company is seeking an Order-to-Cash Business Analyst to enhance sales and distribution operations. This role involves leveraging SAP S/4HANA to streamline order processing and billing, ensuring seamless integration across systems. The ideal candidate will support project lifecycles and foster collaboration to achieve impactful outcomes. With flexible work arrangements including on-site, hybrid, and remote options, this position offers a dynamic environment for professional growth. Join a team committed to efficiency and innovation in a diverse and inclusive workplace.

Benefits

Flexible work arrangements

Associate Stock Ownership Plan

Profit-sharing opportunities

Comprehensive benefits package

Qualifications

• 2+ years of experience in SAP OTC tasks/modules.
• Experience with EDI EDIFACT and X12 standards.

Responsibilities

• Design and support SAP S/4HANA OTC processes.
• Ensure integration of SAP OTC with other SAP modules.

Skills

SAP S/4HANA

EDI EDIFACT

X12 standards

Order Processing

Billing

Customer Service Principles

Education

Bachelor's degree in Computer Science

Bachelor's degree in Engineering

Bachelor's degree in Business Administration

Tools

SAP

Job description

About the Role: We are looking for an Order-to-Cash / EDI (OTC) Business Analyst with a strong understanding of sales and distribution transactions in key systems, including functional and technical designs to enable EDI transactions. This role requires a good understanding of order processing, billing, and accounts receivable processes, coupled with knowledge of SAP S/4HANA functionalities, to support efficiency, innovation, and digital transformation within our sales and distribution operations. The ideal candidate will have experience in supporting teams through project lifecycles, translating strategies into actionable goals, and fostering collaboration to achieve impactful business outcomes.

This position offers multiple work arrangements: on-site at our facility in Newark, Delaware, hybrid or fully remote work allowedin most locations within the United States, depending upon the responsibilities of the role and business needs.

Responsibilities:

• Design, implement, and support SAP S/4HANA Order-to-Cash (OTC) processes, including order management, pricing, billing, credit management and EDI solutions


• Ensure seamless integration of SAP OTC with other SAP modules (SD, MM, FI) in collaboration with cross-functional teams


• Support the design and implementation of a standardized SAP S/4HANA OTC core model, leveraging industry best practices


• Serve as a key liaison between business functions and technical teams, ensuring alignment with business priorities


• Assist in the creation and delivery of required documentation for project delivery, solution quality, and sustainability, including business requirements, functional specifications, gap analyses, test scripts, training content, and project reports


• Partner with regional and cross-functional leaders to design and deploy scalable solutions while managing multiple implementations

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field


• Minimum 2 years of experience in SAP OTC tasks/modules, including experience with SAP S/4HANA in a sales and distribution environment


• Experience implementing and supporting EDI EDIFACT and X12 standards for 830 (DELFOR), 856 (DESADV), 810 (INVOIC), 850 (ORDERS), and 855 (ORDRSP) message types


• Experience with Order Processing, Billing, and Delivery processes


• Understanding of sales and distribution processes, supply chain management, and customer service principles


• Ability to support cross-functional teams, including vendors, contractors, and internal associates, through the implementation lifecycle by managing project objectives, facilitating effective decision-making, and ensuring on-time milestone delivery within budget


• Ability to travel 20%

Desired Qualifications:

• Experience with Gore Performance Solutions Supply Chain


• Familiarity with compliance requirements (e.g., CMMC, ITAR)


• Familiarity with additional SAP modules or technologies (e.g., IM, EWM, MM, SD, MES, IoT, AI)

Remote Working Arrangements arepermitted forAssociates in the continentalUnited States (US) andCanada, withappropriate approval and compliancewithGore's remote working policies, from thecountryin which they are employed.For fully remote roles, thefollowing locations are not eligiblefornew fully remote workarrangements: Alaska andHawaii (forall roles), and Rhode Island(forwage/hourly roles only).

What We Offer: Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow.

We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for "profit-sharing". Learn more at gore.com/careers/benefits

We believe in the strength of a diverse and inclusive workplace. With diverse perspectives, ideas and experiences, we uncover new possibilities and make a greater impact in the world. We are proud of Associates for building on our rich history of innovation, upholding our values and supporting an inclusive work environment where we treat each other and our external partners with fairness, dignity and respect.

Gore is an equal opportunity employer. We welcome all applications irrespective of race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a covered veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.

Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening. Gore will consider qualified applicants with criminal histories, e.g., arrest and conviction records, in a manner consistent with the requirements of applicable laws.

Gore requires all applicants to be eligible to work within the U.S. Gore generally will not sponsor visas unless otherwise noted on the position description.

Our Talent Acquisition Team welcomes your questions at gore.com/careers/contact