SAP IS-U FICA & Payments Consultant

Accenture PLC; Chicago (IL); On-site; USD 59,000 - 178,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Paid time off

Job summary

Accenture is seeking an SAP Utilities professional in Illinois to lead functional delivery across IS-U FICA, payments, revenue management, and collections, partnering with finance and customer service teams to define future-state processes.

You will design configurations for invoicing, payments, dunning, and reconciliation while driving end-to-end activities from requirements to hypercare in a global delivery model.

Qualifications

• Minimum of 3 years of functional SAP IS-U FICA experience.
• Minimum of 1 year of hands-on knowledge of SAP IS-U FICA capabilities including payments, clearing, returns, refunds, dunning, write-offs, collections, and reconciliation.
• Minimum of 1 end-to-end SAP IS-U or SAP Utilities implementation in a functional, configuration, or delivery role, including supporting requirements, process design, configuration, testing, defect resolution, cutover, and/or hypercare.
• Experience with utility Customer Information Systems and the integration between Billing, FICA, and downstream Corporate Finance processes.
• Understanding of utility financial operations, customer accounting, revenue lifecycle management, and collections processes.
• Experience working with/for electric, gas, or water utilities.
• Bachelor's degree or equivalent (minimum 12 years' work experience).

Responsibilities

• Lead functional delivery across SAP IS-U FICA, Payments, Revenue Management, Credit & Collections, and Customer Financial Services.
• Partner with utility finance, customer service, collections, and business stakeholders to understand current-state challenges and define future-state customer financial processes.
• Design and configure SAP IS-U FICA capabilities supporting customer account management, invoicing integration, payments, payment lots, clearing, returns, refunds, write-offs, collections, dunning, and financial reconciliation.
• Design and optimize Credit & Collections processes and strategies to support utility customer operations and business objectives.
• Support payment-processing capabilities and integration with banks, payment channels, external payment processors, and related systems.
• Drive reconciliation across Customer Information Systems, Billing, FICA, General Ledger, and Corporate Finance processes.
• Analyze customer financial data, account balances, open items, payment transactions, collections activity, and reconciliation results to support design, testing, conversion, and operational readiness.
• Partner with Billing, Customer Service, Finance, Integration, and Data teams to ensure end-to-end process integrity.
• Lead or support functional activities throughout requirements, solution design, configuration, unit testing, SIT, UAT, defect triage, cutover, go-live, and hypercare.
• Identify opportunities to use SAP Business AI and GenAI to improve collections, customer financial services, exception management, reconciliation, and operational productivity.
• Collaborate across business, technology, testing, training, client, and offshore teams in a Global Delivery model.
• Coach analysts and junior consultants while contributing to Accenture SAP Utilities capabilities, assets, and delivery best practices.

Skills

SAP IS-U FICA

Payments

Revenue Management

Credit & Collections

Customer Financial Services

Billing integration

Dunning

Financial reconciliation

Education

Bachelor's degree or equivalent

Tools

SAP S/4HANA Utilities

Job description

Accenture is seeking an SAP Utilities professional in Illinois to lead functional delivery across IS-U FICA, payments, revenue management, and collections, partnering with finance and customer service teams to define future-state processes.

You will design configurations for invoicing, payments, dunning, and reconciliation while driving end-to-end activities from requirements to hypercare in a global delivery model.