SAP HR Success Factors Technical Lead

Chesapeake Utilities Corp.; Florida; Hybrid; USD 150,000 - 210,000; Full time

Job summary

Chesapeake Utilities Corporation seeks an SAP SuccessFactors Technical Lead to own end-to-end architecture, configuration, integration, and operations of the SuccessFactors platform across EC, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, Time Tracking, Benefits, and analytics.

You will supervise technical teams, govern platform standards, and partner with HR and IT to deliver scalable, secure HXM solutions that improve employee experience and

Qualifications

• Bachelor’s degree in computer science, Information Systems, or related field.
• 7+ years in SAP HCM/SuccessFactors with 3+ years as a platform or technical lead.
• SAP SuccessFactors Associate certifications in EC and at least one talent module required; PMP/Scrum Master a plus.

Responsibilities

• Define target architecture for SuccessFactors across modules and instances, including governance and data privacy.
• Own module ownership across EC, Recruiting, Onboarding, PM/GM & Compensation, Succession, Learning, and analytics.
• Lead integrations using SAP Integration Suite, SFAPI, CPI, and secure identity/access patterns.
• Govern data integrity, privacy, and compliance (GDPR/CCPA) across HR processes.
• Oversee biannual release planning, test automation, and CI/CD enablement; monitor SLAs and incidents.
• Mentor internal and partner teams; manage vendor delivery and stakeholder communications.

Skills

SAP SF/SuccessFactors

Platform leadership

Stakeholder communication

Education

Bachelor’s degree in computer science or Information Systems

Tools

OData/SFAPI

Integration Center

CPI (SAP Integration Suite)

IAS/IPS

MDF

RBP

Job description

Hybrid - periodic travel to Newark, DE

Must reside or be willing to relocate to TX, IL, NJ, OH, DE, MD, PA, VA, NC, GA, FL

Your role in our success:

The SAP SuccessFactors Technical Lead owns the end to end architecture, configuration, integration, and operations of the SuccessFactors platform across all modules—Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, Time Tracking/EC Time, Benefit Focus, Workforce Analytics & Planning (WFA/WFP), and Employee Central Payroll. This role supervises technical/configuration teams, governs platform standards, and partners with HR and IT stakeholders to deliver scalable, secure, and compliant HXM solutions that improve employee experience and business outcomes.

What you'll be working on:

Platform Architecture & Roadmap

• Define the target architecture for SuccessFactors across modules and instances (Dev/Test/Prod), including configuration governance, RBP model, data privacy, and release strategy.
• Establish platform standards (naming, MDF object strategy, picklists, translations, workflows, business rules) and own the interface catalog and data contracts across HR processes.

Module Ownership (All Modules)

• Employee Central (EC): Data models, business rules, workflows, event reasons, Time Off/Timesheet, position/org management, and localization.
• Recruiting & Onboarding: Templates, candidate pipelines, forms, offer approvals, e‑signature, provisioning; onboarding data flows to EC.
• PM/GM & Compensation: Goal/PM templates, calibration, comp/merit/bonus cycle setup and eligibility rules.
• Succession & Development: Talent search, talent pools, career worksheets, CDP.
• Learning (LMS): Item/curricula structures, assignment profiles, content standards (SCORM/AICC/xAPI), vendor integrations.
• WFA/WFP & People Analytics (Stories/Canvas): Semantic models, metrics packs, stories, security, and data refresh schedules.
• Employee Central Payroll (ECP): Core HR payroll replication, schemas/rules oversight with partner teams, off‑cycle processing alignment.

Integration & Extensions

• Lead integrations using SAP Integration Suite (CPI), Integration Center, OData v2/v4, SFAPI (SOAP), Intelligent Services/Business Events, and SFTP.
• Architect identity and access with IAS/IPS, SSO (SAML/OAuth2), and align with enterprise identity governance.
• Orchestrate third‑party integrations (background checks, benefits, ATS/CRM, learning content, time/leave, finance) and S/4HANA/ERP HCM connectivity.
• Apply secure patterns (masking, encryption, mTLS, token‑based auth) and robust error handling, retries, and monitoring.

Data Quality, Security & Compliance

• Govern data integrity and lineage across modules; define validation and reconciliation controls.
• Enforce RBP/permission roles and DLP/PII safeguards aligned to GDPR/CCPA and industry standards.
• Oversee data migration (EC and module cutovers), audit readiness, and retention policies.

Release, Testing & Operations

• Own biannual release impact assessments, regression test planning, and enablement with HR and IT.
• Implement test automation and CI/CD where feasible; manage Configuration Transport (Manage Configuration Transport/CTC) and instance promotions.
• Establish monitoring/alerting (e.g., SAP Cloud ALM), SLA reporting, and L2/L3 incident/problem management.

Leadership, Delivery & Financials

• Supervise, mentor, and upskill internal and partner teams; conduct design reviews and technical workshops with cross‑functional stakeholders.
• Drive project planning and budgeting; manage vendor/partner delivery quality.
• Communicate technical concepts to non‑technical stakeholders and translate business needs into scalable designs.

Where you'll be working...

• Hybrid with periodic travel to Newark, DE (typically ~2 weeks per month, may fluctuate due to business needs)

Who you are:

• Education: Bachelor’s degree in computer science, Information Systems, or related field.
• Work Experience: 7+ years in SAP HCM/SuccessFactors with 3+ years as a platform or technical lead; 2+ full lifecycle SF implementations across multiple modules including EC.
• Licensure/Certification: SAP SuccessFactors Associate certifications in EC and at least one talent module required; Professional/Specialist level and ECP preferred. PMP/Scrum Master a plus. (Mirrors certification line style of the sample.)
• Driver’s License (type): Regular Driver’s License (if applicable for occasional travel).
• Deep expertise across all SuccessFactors modules with hands‑on configuration leadership in EC plus at least three talent modules and ECP.
• Strong practical knowledge of OData/SFAPI, Integration Center, CPI, IAS/IPS, MDF, RBP, Business Rules, Workflows, Picklists/Translations, and People Analytics.
• Proven experience with global HR processes (hire‑to‑retire), multi‑country localizations, and complex org/position management.
• Solid understanding of S/4HANA/ERP HCM integration points; familiarity with payroll/time schemas/rules (with partner teams).
• Excellent analytical, troubleshooting, and stakeholder communication skills; ability to lead through influence.

What’s in it for you? Joining the CUC team will get you:

• Competitive base salary
• Fantastic opportunities for career growth
• Cooperative, supportive and empowered team atmosphere
• Annual bonus and salary increase opportunities
• Monthly recognition events
• Endless wellness initiatives and community events
• Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
• Paid time off, holidays and a separate bank of sick time!

Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce and a culture that promotes a sense of belonging for all employees. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email [e-mail].