SAP HR Success Factors Technical Lead

Chesapeake Utilities Corporation; West Point (VA); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Annual bonus

401(k) plan

Medical, dental and life insurance

Tuition reimbursement

Paid time off

Job summary

Chesapeake Utilities Corporation seeks a SAP SuccessFactors Technical Lead to own end-to-end architecture, configuration, integration, and operations of the SuccessFactors platform across EC, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, and analytics modules.

The role requires supervising technical teams, governing platform standards, and partnering with HR/IT to deliver scalable, secure HXM solutions.

Qualifications

• 7+ years in SAP HCM/SuccessFactors
• 3+ years as platform/technical lead
• 2+ full lifecycle SF implementations across EC and other modules
• SAP SuccessFactors Associate certifications in EC (required)

Responsibilities

• Define target SF architecture across modules and instances.
• Establish platform standards and own interface catalog and data contracts.
• Lead EC data models, workflows, and localization.
• Oversee Recruiting, Onboarding, and compensation/templates setup.
• Manage LMS structures and vendor integrations.
• Lead WFA/People Analytics models and security.
• Oversee EC Payroll data and partner coordination.
• Lead integrations using SAP Integration Suite, CPI, SFAPI.
• Ensure data security, privacy, and compliant governance.
• Mentor teams and communicate with stakeholders.

Skills

SAP HCM/SuccessFactors

Technical leadership

HRIS architecture

Multi-module SF

Data security/compliance

Education

Bachelor's degree in Computer Science / Information Systems

Tools

OData/SFAPI

Integration Center

CPI ( SAP Integration Suite )

IAS/IPS

Job description

SAP HR Technical Lead (Success Factors)

Hybrid - periodic travel to Newark, DE

Must reside or be willing to relocate to TX, IL, NJ, OH, DE, MD, PA, VA, NC, GA, FL

Your role in our success

The SAP SuccessFactors Technical Lead owns the end to end architecture, configuration, integration, and operations of the SuccessFactors platform across all modules-Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, Time Tracking/EC Time, Benefit Focus, Workforce Analytics & Planning (WFA/WFP), and Employee Central Payroll. This role supervises technical/configuration teams, governs platform standards, and partners with HR and IT stakeholders to deliver scalable, secure, and compliant HXM solutions that improve employee experience and business outcomes.

What you'll be working on

Platform Architecture & Roadmap

• Define the target architecture for SuccessFactors across modules and instances (Dev/Test/Prod), including configuration governance, RBP model, data privacy, and release strategy.
• Establish platform standards (naming, MDF object strategy, picklists, translations, workflows, business rules) and own the interface catalog and data contracts across HR processes.

Module Ownership (All Modules)

• Employee Central (EC): Data models, business rules, workflows, event reasons, Time Off/Timesheet, position/org management, and localization.
• Recruiting & Onboarding: Templates, candidate pipelines, forms, offer approvals, esignature, provisioning; onboarding data flows to EC.
• PM/GM & Compensation: Goal/PM templates, calibration, comp/merit/bonus cycle setup and eligibility rules.
• Succession & Development: Talent search, talent pools, career worksheets, CDP.
• Learning (LMS): Item/curricula structures, assignment profiles, content standards (SCORM/AICC/xAPI), vendor integrations.
• WFA/WFP & People Analytics (Stories/Canvas): Semantic models, metrics packs, stories, security, and data refresh schedules.
• Employee Central Payroll (ECP): Core HR payroll replication, schemas/rules oversight with partner teams, offcycle processing alignment.

Integration & Extensions

• Lead integrations using SAP Integration Suite (CPI), Integration Center, OData v2/v4, SFAPI (SOAP), Intelligent Services/Business Events, and SFTP.
• Architect identity and access with IAS/IPS, SSO (SAML/OAuth2), and align with enterprise identity governance.
• Orchestrate thirdparty integrations (background checks, benefits, ATS/CRM, learning content, time/leave, finance) and S/4HANA/ERP HCM connectivity.
• Apply secure patterns (masking, encryption, mTLS, tokenbased auth) and robust error handling, retries, and monitoring.

Data Quality, Security & Compliance

• Govern data integrity and lineage across modules; define validation and reconciliation controls.
• Enforce RBP/permission roles and DLP/PII safeguards aligned to GDPR/CCPA and industry standards.
• Oversee data migration (EC and module cutovers), audit readiness, and retention policies.

Release, Testing & Operations

• Own biannual release impact assessments, regression test planning, and enablement with HR and IT.
• Implement test automation and CI/CD where feasible; manage Configuration Transport (Manage Configuration Transport/CTC) and instance promotions.
• Establish monitoring/alerting (e.g., SAP Cloud ALM), SLA reporting, and L2/L3 incident/problem management.

Leadership, Delivery & Financials

• Supervise, mentor, and upskill internal and partner teams; conduct design reviews and technical workshops with crossfunctional stakeholders.
• Drive project planning and budgeting; manage vendor/partner delivery quality.
• Communicate technical concepts to nontechnical stakeholders and translate business needs into scalable designs.

Where you'll be working

• Hybrid with periodic travel to Newark, DE (typically ~2 weeks per month, may fluctuate due to business needs)

Who you are

• Education: Bachelor's degree in computer science, Information Systems, or related field.
• Work Experience: 7+ years in SAP HCM/SuccessFactors with 3+ years as a platform or technical lead; 2+ full lifecycle SF implementations across multiple modules including EC.
• Licensure/Certification: SAP SuccessFactors Associate certifications in EC and at least one talent module required; Professional/Specialist level and ECP preferred. PMP/Scrum Master a plus. (Mirrors certification line style of the sample.)
• Driver's License (type): Regular Driver's License (if applicable for occasional travel).
• Deep expertise across all SuccessFactors modules with handson configuration leadership in EC plus at least three talent modules and ECP.
• Strong practical knowledge of OData/SFAPI, Integration Center, CPI, IAS/IPS, MDF, RBP, Business Rules, Workflows, Picklists/Translations, and People Analytics.
• Proven experience with global HR processes (hiretoretire), multicountry localizations, and complex org/position management.
• Solid understanding of S/4HANA/ERP HCM integration points; familiarity with payroll/time schemas/rules (with partner teams).
• Excellent analytical, troubleshooting, and stakeholder communication skills; ability to lead through influence.

What's in it for you? Joining the CUC team will get you

• Competitive base salary
• Fantastic opportunities for career growth
• Cooperative, supportive and empowered team atmosphere
• Annual bonus and salary increase opportunities
• Monthly recognition events
• Endless wellness initiatives and community events
• Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
• Paid time off, holidays and a separate bank of sick time!

Equal Opportunity Employer

Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce and a culture that promotes a sense of belonging for all employees. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email [e-mail].

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.