SAP HR Senior Business Systems Analyst

American Water Works Association; Fairfax (VA); Hybrid; USD 110,000 - 150,000; Full time

Job summary

The Senior Business Process Analyst at American Water Works Association will lead and optimize SuccessFactors Employee Central and EC Payroll configurations, ensuring reliable integrations with SAP S/4HANA. You will collaborate with HR and Payroll teams to translate requirements into scalable cloud-based processes.

This role emphasizes testing, data integrity, and reporting, using Power BI and SAP reporting tools, while mentoring junior analysts and driving process improvements in a hybrid

Qualifications

• 6+ years of experience supporting, configuring, or implementing SAP HCM or SuccessFactors modules.
• Experience with Employee Central Payroll or SAP-based payroll integrations.
• Experience supporting integrations between SuccessFactors and SAP S/4HANA.
• Familiarity with BSI Tax Factory preferred.
• Strong analytical, communication, and problem-solving skills.

Responsibilities

• Serve as senior functional lead for SuccessFactors Employee Central and EC Payroll.
• Partner with HR and Payroll stakeholders to gather requirements and design enhancements.
• Lead testing cycles for configurations, updates, and new deployments.
• Ensure data integrity across SuccessFactors, EC Payroll, and SAP S/4HANA.
• Create and optimize reports and dashboards using Power BI or SAP reporting.
• Provide guidance to junior analysts and project teams.

Skills

Analytical skills

Communication skills

Problem-solving

Mentoring/leadership

Onsite readiness

Education

Bachelor's degree in IT, HR, or Business

Tools

Power BI

SAP reporting tools

SuccessFactors reporting components

Job description

The Senior Business Process Analyst plays a key role in supporting and optimizing SuccessFactors cloud solutions and the integrations that connect to SAP S/4 HANA. This senior role delivers high-impact functional and technical solutions with a strong emphasis on troubleshooting, cross-functional collaboration, and continuous improvement. The position partners closely with HR and Payroll to enhance core HR operations, ensure system stability and drive the effectiveness of SuccessFactors Employee Central and Employee Central Payroll and related integrations across the organization.

• Serve as the senior functional lead for SuccessFactors Employee Central and Employee Central Payroll, overseeing configuration, testing, issue resolution, and continuous improvement
• Partner with HR and Payroll stakeholders to gather requirements, design system enhancements, and streamline cloud-based processes
• Lead testing cycles for configuration updates, integrations, quarterly releases, and new module deployments, ensuring system reliability and consistent user experience
• Oversee and validate payroll processes and compliance tasks including tax updates, BSI configuration, and year-end activities such as W-2 and 1099 generation
• Ensure accuracy and integrity of data replication between SuccessFactors, EC Payroll, and SAP S/4HANA systems
• Support and enhance integrations across the SuccessFactors landscape (Employee Central, Payroll, Time, and others) to maintain seamless end-to-end HR processes
• Create, maintain, and optimize reports and dashboards using analytical tools such as Power BI, SAP reporting, or SuccessFactors reporting components
• Document system configurations, functional specifications, and business process workflows; develop training materials and facilitate user training
• Identify opportunities to streamline HR and Payroll processes and lead cross-functional initiatives to drive system and process improvements
• Provide guidance, best practices, and functional oversight to junior analysts and project teams

• Bachelor's degree in IT, HR, Business, or a related field preferred
• 6+ years of experience supporting, configuring, or implementing SAP HCM or SuccessFactors modules (Employee Central, EC Payroll, Benefits, Time Off, or others)
• Experience with Employee Central Payroll or SAP-based payroll integrations
• Experience supporting integrations between SuccessFactors and SAP S/4HANA
• Strong analytical, communication, and problem-solving skills
• Ability to mentor junior staff and support governance or process-standardization initiatives in a senior capacity
• Familiarity with BSI Tax Factory preferred
• Knowledge of Power BI or other analytical/query tools
• Must pass a drug test and meet onsite work requirements

Supplemental Information:
Location: Fairfax, VA (Hybrid - 3 days onsite; first 90 days 100% onsite)