SAP BusinessObjects BI Platform/ Administration

Envision Technology Solutions; Torrance (CA); On-site; USD 83,000 - 124,000; Full time

Job summary

Envision Technology Solutions in Torrance, CA seeks an SAP BusinessObjects BI Platform Administrator on a contract basis. You will manage CMS/CMC, perform upgrades, ensure security settings, and provide production support across Development, QA, and Production environments.

The role requires hands-on expertise with SAP BO BI 4x, Windows Server, AD/LDAP, and SSO; you will troubleshoot incidents, monitor jobs, and maintain system documentation in a fast-paced setting.

Qualifications

• 5 years of experience in SAP BusinessObjects Administration.
• Hands-on experience with SAP BusinessObjects BI 4x platform administration.
• Strong knowledge of installation, configuration, upgrades and migrations.
• Experience managing CMS, FRS, Web Intelligence, Crystal Reports and Information Design Tool (IDT).
• Knowledge of Windows Server administration.
• Experience with Active Directory, LDAP and SSO integration.
• Strong troubleshooting and incident management skills.
• Familiarity with ITIL processes and ServiceNow ticketing system.

Responsibilities

• Administer and maintain SAP BusinessObjects BI Platform environments (Development, QA, Production).
• Manage CMS, Central Management Console (CMC) and BI services.
• Perform user, group and security administration.
• Monitor system health, performance and capacity utilization.
• Plan, execute and support upgrades, migrations and patch installations.
• Install and configure BI Platform components and client tools.
• Perform backup, recovery and disaster recovery activities.
• Configure SSO authentication methods and security settings.
• Validate functionality and conduct post-upgrade testing.
• Prepare upgrade documentation and rollback procedures.
• Provide Level 1 and Level 2 production support.
• Troubleshoot issues related to CMS, Web Intelligence, Crystal Reports and IDT.
• Analyze logs, identify root causes and implement fixes.
• Monitor scheduled jobs and resolve failures within SLAs.
• Coordinate with SAP support and stakeholders for issue resolution.
• Participate in on-call rotations.
• Perform health checks, audits and patch management.
• Maintain documentation and knowledge base articles.

Skills

Hands-on skills

Troubleshooting

ITIL familiarity

Security concepts

Scripting/automation

Stakeholder management

Tools

SAP BusinessObjects BI 4x platform administration

Windows Server administration

Active Directory/LDAP

SSO integration

CMS/CMC/BI services

Job description

Position: SAP BusinessObjects BI Platform/ Administration

Duration: Contract

Job Description

Key Responsibilities

Platform Administration

• Administer and maintain SAP BusinessObjects BI Platform environments Development QA Production
• Manage Central Management Console CMC Central Management Server CMS and associated BI services
• Perform user group role and security administration
• Monitor system health performance and capacity utilization
• Manage server configurations service scheduling and report distribution
• Plan execute and support SAP BusinessObjects platform upgrades migrations and patch installations
• Install and configure SAP BusinessObjects BI Platform components and client tools
• Perform system backup recovery and disaster recovery activities
• Configure SSO authentication methods AD LDAP and security settings
• Validate system functionality and conduct postupgrade testing
• Prepare upgrade documentation implementation plans and rollback procedures

L1L2 Production Support

• Provide Level 1 and Level 2 support for incidents service requests and problem management activities
• Troubleshoot platform issues related to CMS Web Intelligence Crystal Reports Adaptive Processing Servers and scheduling services
• Analyze logs identify root causes and implement corrective actions
• Monitor scheduled jobs and resolve failures within defined SLAs
• Coordinate with SAP support teams infrastructure teams and business stakeholders for issue resolution
• Participate in oncall and production support rotations when required

Monitoring Maintenance

• Perform regular health checks and system audits
• Apply SAP patches hotfixes and maintenance packs
• Ensure adherence to security compliance and operational standards
• Maintain technical documentation SOPs and knowledge base articles

Required Skills Qualifications

• 5 years of experience in SAP BusinessObjects Administration
• Handson experience with SAP BusinessObjects BI 4x platform administration
• Strong knowledge of installation configuration upgrades and migrations
• Experience managing CMS FRS Web Intelligence Crystal Reports and Information Design Tool IDT
• Knowledge of Windows server administration
• Experience with Active Directory LDAP and SSO integration
• Strong troubleshooting and incident management skills
• Familiarity with ITIL processes and ServiceNow ticketing system

Preferred Skills

• Experience with monitoring tools and automation scripting
• SAP BusinessObjects Administration certification is a plus
• Problem-solving and analytical thinking
• Strong communication and stakeholder management
• Ability to work in a fast paced production support environment
• Attention to detail and documentation skills
• Ability to manage multiple priorities and meet SLA commitments

Role Focus SAP BusinessObjects Administration Platform Upgrade Installation Configuration L1L2 Incident Support Monitoring Maintenance Security Administration