SAP BUSINESS ANALYST II

Sourcehub; Greenville (SC); Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Remote work model

Birthday Day Off

Job summary

SourceHub, part of the ScanSource Group, seeks an SAP Business Analyst II to join the Information Technology team. You will analyze business requirements, support SAP configurations, and participate in projects to implement enhancements in a global environment.

You will collaborate with business stakeholders, assist in testing (unit, integration, UAT), and help drive process improvements while ensuring solutions align with operational objectives across functions such as finance, procurement, and

Qualifications

• Bachelor’s degree in IT/IS/Business or related field.
• Experience supporting SAP business processes and modules.
• Knowledge of BA methodologies and documentation.
• Experience in testing activities (unit/integration/UAT).

Responsibilities

• Analyze business requirements and map them to SAP functionality.
• Support SAP configuration, testing, and user acceptance testing.
• Document business requirements and processes.
• Coordinate with cross-functional teams on project execution.
• Assist in system enhancements and optimization from a business perspective.
• Provide user training and adoption support for SAP processes.
• Communicate changes to stakeholders effectively.

Skills

Business analysis

Requirements gathering

Process documentation

Testing (unit/integration/UAT)

Problem solving

Organizational skills

Communication skills

Education

Bachelor's degree in IT/IS/Business

Tools

SAP

Job description

Job description

About the Company SourceHub operates as a Shared Services Center (SSC) for the ScanSource Group, a U.S.-based multinational company founded in 1992 and headquartered in Greenville, South Carolina. ScanSource specializes in the distribution of global technology products and services from leading partners such as Microsoft, Dell, HP, Intel, and Lenovo, delivering innovation and support that drive our customers’ digital transformation. As SourceHub, we are responsible for delivering Finance and Accounting, Human Resources, Information Technology, Procurement and Supply Chain, Legal and Compliance, and general administrative services with efficiency and quality.

We are currently seeking a SAP Business Analyst II to join our Information Technology team, supporting the design, configuration, enhancement, and continuous improvement of SAP solutions across multiple business functions. This professional will be responsible for analyzing business requirements, supporting SAP system configurations, participating in projects and enhancements, troubleshooting system issues, and collaborating with business stakeholders to ensure technology solutions align with operational objectives in a global environment.

Main responsibilities

• Develop a strong understanding of current business processes ("as-is") and the SAP systems supporting those processes.
• Maintain proficiency in the configuration, processing, and support of assigned SAP functional modules.
• Gather, analyze, and document business requirements and map them to SAP functionality and system capabilities.
• Identify opportunities for process improvements and recommend system enhancements that support business objectives.
• Support user adoption of new SAP processes and functionalities through training and guidance.
• Assist business users in adapting operational procedures to align with system capabilities and best practices.
• Research, troubleshoot, and resolve SAP system issues while working closely with senior analysts and technical teams when needed.
• Support project execution and coordinate activities with cross-functional teams and business stakeholders.
• Participate in unit testing, integration testing, and user acceptance testing (UAT) to validate business requirements and system performance.
• Support ongoing system enhancements, modifications, and optimization efforts from a business perspective.
• Communicate effectively with users and stakeholders regarding system functionality, business processes, and solution changes.
• Develop and maintain expertise in assigned SAP business processes and applications.

Requirements and skills

• Bachelor’s degree in Information Technology, Business Administration, Information Systems, Engineering, or a related field.
• Fluent English communication skills, both written and verbal, preferred for interaction with international teams.
• Experience supporting SAP business processes and functional modules.
• Knowledge of business analysis methodologies, requirements gathering, and process documentation.
• Experience participating in system enhancements, projects, implementations, or support activities.
• Ability to analyze business needs and translate requirements into system solutions.
• Experience supporting testing activities, including unit testing, integration testing, and user acceptance testing.
• Strong problem-solving and troubleshooting capabilities.
• Excellent organizational skills and ability to manage multiple priorities simultaneously.

Additional information

• Employment under CLT regime (Brazil).
• Competitive salary, aligned with current market standards.
• Meal and/or food allowance (BRL 40.00 per business day).
• Transportation allowance or free on-site parking.
• Health insurance plan.
• Dental insurance plan.
• TotalPass.
• Remote work model.
• Work schedule: Monday through Friday, from 08:00 AM to 6:00 PM (Brazil time).
• Annual Profit-Sharing Program (PPR), based on performance and goal achievement.
• Birthday Day Off.
• Life insurance.