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Shrive Technologies LLC in San Jose, CA is seeking an SAP BRIM Project Manager / Support Lead to oversee production support, continuous enhancements, and governance across the BRIM stack.
The role blends hands-on BRIM knowledge with strong project management skills, leading an onshore/offshore delivery team and ensuring ITIL-based SLA/KPI targets are achieved, incidents resolved promptly, and enhancements delivered from scoping to hypercare.
We are looking for an experienced SAP BRIM Project Manager / Support Lead to manage our production support, continuous enhancement, and operational governance across the SAP BRIM (Billing and Revenue Innovation Management) landscape. This role combines hands-on functional understanding of core BRIM pillars with project management discipline. You will lead a blended onshore/offshore team, enforce ITIL-based SLA/KPI targets, drive critical incident resolution, and govern small-to-medium business enhancements from scoping to hypercare.