SAP Basis Team Lead

Resolve Tech Solutions; Town of Texas (WI); On-site; USD 140,000 - 180,000; Full time

Job summary

Resolve Tech Solutions seeks a Senior Lead SAP Basis Administrator to own SAP landscapes across cloud and on-prem, driving upgrades, security, and automation. You will partner with security, infrastructure, and vendors to ensure resilient, compliant operations while mentoring junior staff.

The role emphasizes architecture leadership, change control, and 24x7 support, with a focus on data integrity and cost-effective delivery.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 9+ years of SAP BASIS administration with 3+ years in a senior/lead capacity within complex, multi-system landscapes.
• Proven performance tuning and deep troubleshooting skills.
• Strong security and compliance knowledge.
• Mastery of transport/change management (ChaRM/CTS+) and ITIL v3/v4 processes.
• Scripting/automation proficiency (Bash, PowerShell, Python) and familiarity with IaC tools (Ansible, Terraform); CI/CD exposure a plus.
• Cloud experience (Azure and/or AWS) and foundational networking.

Responsibilities

• Lead end-to-end architecture, installation, upgrades, and patching across SAP systems.
• Own performance and capacity management, analyzing traces/logs and tuning HANA, kernel, and OS/DB parameters for optimal throughput and stability
• Govern security, identity, and compliance in partnership with InfoSec and GRC
• Direct transport and release management (ChaRM/CTS+), enforcing disciplined change control aligned to ITIL
• Orchestrate system copies, client strategies, and landscape harmonization to maintain data integrity
• Design and validate high availability/disaster recovery with documented runbooks and regular failover tests
• Automate operations using scripting and IaC and standardize monitoring/alerting
• Troubleshoot P1/P2 incidents as the final escalation and drive root-cause analysis
• Lead cloud and on-prem migrations, OS/DB/HANA revisions, and vendor engagements to deliver on scope
• Mentor BASIS administrators, publish standards and contribute to 24x7 on-call rotation
• Other duties as assigned

Skills

SAP BASIS

Performance Tuning

Security & Compliance

ITIL/ChaRM/CTS+

Automation Scripting

Cloud Experience

Root Cause Analysis

Vendor/Escalation Mgmt

Education

Bachelor’s degree in CS/IT

Tools

Ansible

Terraform

SAP Solution Manager (SolMan)

SAP Cloud ALM

OS/DB Tuning

Job description

The Senior Lead SAP Basis Administrator owns the reliability, performance, security, and lifecycle of RTS’s Managed Cloud Delivery SAP landscapes. This role leads architecture and major upgrades/migrations (S/4HANA, BW/4HANA, HANA), governs change and transport processes, and establishes automation and monitoring standards across multi-tier environments (dev/qa/prod) and cloud platforms. Acting as the final technical escalation point, the senior administrator partners with application, security, infrastructure, and vendor teams to deliver resilient, compliant, and cost-effective operations aligned to ITIL practices—while mentoring junior administrators and continuously improving service quality.

Key Responsibilities

• Lead end-to-end architecture, installation, upgrades, and patching across SAP systems.
• Own performance and capacity management, analyzing traces/logs and tuning HANA, kernel, and OS/DB parameters for optimal throughput and stability
• Govern security, identity, and compliance (roles/authorizations, SSO/SNC/certificates, audit evidence) in partnership with InfoSec and GRC
• Direct transport and release management (ChaRM/CTS+), enforcing disciplined change control aligned to ITIL
• Orchestrate system copies, client strategies, and landscape harmonization to maintain data integrity and environment parity
• Design and validate high availability/disaster recovery (e.g., HANA System Replication, cluster frameworks) with documented runbooks and regular failover tests
• Automate operations using scripting and IaC (e.g., Bash/Python/PowerShell, Ansible/Terraform) and standardize monitoring/alerting (SolMan/Focused Run or SAP Cloud ALM)
• Troubleshoot P1/P2 incidents as the final escalation, drive root-cause analysis, and implement corrective/preventive actions with measurable outcomes
• Lead cloud and on-prem migrations, OS/DB/HANA revisions, and vendor engagements to deliver on scope, timeline, and cost targets
• Mentor BASIS administrators, publish standards and documentation, and contribute to a 24x7 on-call rotation to support critical operations
• Other duties as assigned

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 9+ years of SAP BASIS administration with 3+ years in a senior/lead capacity within complex, multi-system landscapes
• Proven performance tuning and deep troubleshooting skills
• Strong security and compliance knowledge
• Mastery of transport/change management (ChaRM/CTS+) and ITIL v3/v4 processes (incident, problem, change, release)
• Scripting/automation proficiency (Bash, PowerShell, Python) and familiarity with IaC tools (Ansible, Terraform); CI/CD exposure a plus
• Cloud experience (Azure and/or AWS) and foundational networking (DNS, load balancers, firewalls, VPN) preferred
• SAP BASIS or related certifications preferred