SAP AMS Support- Team Lead

ST Engineering; Baltimore (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Short-term and Long-Term Incentive Bonus

401K with company match

Disability

PTO

Life and Accidental Death Insurance

Job summary

A leading global technology company in Baltimore, Maryland, seeks an experienced SAP Team Lead to manage and enhance SAP system performance. The ideal candidate will have over 8 years of hands-on SAP experience, including leadership roles, and will play a critical role in the transition to S/4HANA RISE. Key responsibilities include guiding the AMS team, troubleshooting complex issues, and collaborating with stakeholders to ensure the SAP landscape aligns with evolving business requirements. Competitive benefits and a dynamic work environment offered.

Qualifications

• 8+ years of hands-on experience with SAP, including at least 3 years in a lead role.
• Experience in leading an SAP support team and managing troubleshooting.
• Ability to provide technical leadership and support for S/4HANA RISE transformation.

Responsibilities

• Lead the AMS team in day-to-day SAP operations.
• Troubleshoot SAP-related issues to minimize business disruption.
• Coordinate with stakeholders to align SAP systems with business needs.

Skills

SAP expertise

Problem-solving skills

Strong communication

Team leadership

Agile methodologies

Education

Bachelor's degree in Information Technology or related field

Tools

SAP S/4HANA

SAP ECC

SAP FICO

SAP MM

SAP SD

Job description

Overview

Are you an experienced SAP professional ready to lead and make an impact? We’re seeking a hands-on SAP Team Lead to join our dynamic AMS team. In this role, you’ll ensure the stability and performance of our SAP systems while preparing for an exciting transformation to S/4HANA RISE. If you thrive in a fast-paced environment, love solving complex problems, and want to play a pivotal role in shaping the future of our SAP landscape, this is the opportunity for you!

What WE are and where WE are going:

At ST Engineering, we apply our technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as a global technology, defence and engineering group. Our diverse portfolio of businesses spans the aerospace, smart city, defence and public security segments. We are continuing to grow as our expertise and facilities around the world keep aircraft flying safely and transform and future-proof cities to make them more mobile, more secure and more livable.

Responsibilities

• Lead the AMS team in supporting day-to-day operations, ensuring that SAP systems are stable, reliable, and efficiently supporting business needs.
• Troubleshoot and resolve SAP-related issues in a timely manner, ensuring minimal disruption to business operations.
• Provide hands-on support for one or more SAP modules (SAP S/4HANA, SAP ECC, SAP FICO, SAP MM, SAP SD, etc.), addressing both technical and functional concerns.
• Actively participate in the design and solutioning discussions for the upcoming S/4HANA RISE transformation, ensuring local requirements are understood and addressed.
• Collaborate with business stakeholders and functional teams to ensure that SAP systems continue to align with evolving business needs and requirements.
• Guide and mentor team members on technical and functional issues, ensuring best practices and consistent support.
• Coordinate with external SAP support vendors (if any) and internal teams for issue resolution and system optimization.
• Maintain SAP systems to ensure high availability and optimal performance, proactively identifying and mitigating potential risks.
• Support the local rollout of S/4HANA RISE by preparing for the transition, providing ongoing support during and after implementation.
• Ensure compliance with SAP best practices and standards, and manage any custom developments or enhancements required for BAU.
• Provide regular updates to leadership on the status of ongoing support activities, issues, and project readiness for the S/4HANA RISE rollout.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 8+ years of hands-on experience with SAP, including at least 3 years in an SAP support or lead role.
• Strong expertise in one or more SAP modules (SAP S/4HANA, SAP ECC, SAP FICO, SAP MM, SAP SD, etc.), with experience in supporting BAU operations.
• Experience in leading an SAP support team, managing day-to-day operations and troubleshooting critical issues.
• Hands-on experience with SAP configuration, system optimization, and issue resolution in a production environment.
• Familiarity with the S/4HANA RISE transformation is a plus.
• Ability to provide technical leadership while also being involved in detailed design and solutioning discussions for the transformation.
• Strong communication and interpersonal skills, able to work with both technical and non-technical stakeholders.
• Proven problem-solving skills and the ability to manage high-pressure situations effectively.
• SAP certifications (e.g., SAP Certified Application Associate) are a plus.

Preferred Skills

• Familiarity with S/4HANA RISE or cloud-based SAP solutions is a plus.
• Knowledge of Agile methodologies and experience working in an Agile environment.
• Ability to manage and prioritize multiple tasks in a fast-paced environment.
• Strong analytical skills and strategic thinking abilities.

Benefits

• Short-term and Long-Term Incentive Bonus
• 401K with company match
• Disability
• PTO
• Life and Accidental Death Insurance

Background and Drug Screening Requirements

As part of our commitment to maintaining a safe and secure workplace, successful completion of a background check and drug screening is a mandatory condition for employment. All offers of employment are contingent upon satisfactory results from these screenings.

Equal Opportunity

It takes diverse talent to solve real-world problems. ST Engineering is committed to building a workplace community where inclusion is valued, and everyone feels welcomed. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex (including pregnancy), sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.

Reasonable Accommodations

ST Engineering is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Talent Strategies team at 1-571-771-0101, or by email at [e-mail].