Sandwich Production Manager

Swamp Rabbit Cafe; Greenville (SC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA contributions

Paid time off

Sabbatical program

Swamp discount

Employee assistance program

Bike share discount

Job summary

Swamp Rabbit Cafe and Grocery in Greenville, SC is seeking a Sandwich Production Manager to lead our Line Cook and Prep Cook teams in a fast-paced, local-first cafe. You will ensure tasty, quality meals by managing production times, waste, and training.

This role partners with the Kitchen General Manager on new menu items and rollout processes, while keeping guests happy, boosting morale, and supporting profitable operations through strong supervision and attention to detail.

Qualifications

• 3+ years of food management experience in a high volume setting.
• Passion for local food and storytelling.
• Ability to train and develop staff across roles.
• Strong customer service mindset.
• Detail-oriented and organized with multitasking ability.

Responsibilities

• Manages team of Line Cooks within a high volume cafe.
• Maintains production/wait-time standards for made-to-order foods using reports to improve performance.
• Troubleshoots quality issues and reduces waste by minimizing production mistakes.
• Trains new hires and conducts trainings to ensure consistency and understanding of roles.
• Develops Assistant Managers in support of their career goals.
• Collaborates with Kitchen General Manager on new menu items and rollout processes.

Skills

Team leadership

Customer service

Attention to detail

Organized

Multi-tasking

Positive attitude

Job description

Description

Are you the kind of leader who jumps in on the line when things get busy instead of just watching? Do you believe the best sandwich/salad always uses local ingredients? Do you want to work where you can be yourself while having fun? We might just be the place for you.

Swamp Rabbit Cafe and Grocery is a showcase for local farmers and food artisans. We buy from over 300 local producers to provide the community with a convenient and fun connection to those producers. We know every farm and every product has a story and we strive to tell the story while maintaining the high quality selection and competitive pricing. The Swamp Cafe is a fun and fast paced environment focused on serving delicious food with fresh seasonal and local ingredients. The Sandwich Production Manager is responsible for the daily operations of the Line Cook and Prep Cook branches of the Cafe. The major accountability of the Sandwich Production Manager is to continuously focus on meeting and exceeding guests’ expectations with exceptional food and service as a primary goal while keeping up the employee morale, work ethic and overall cleanliness of the Cafe; as well as continuing to help the Cafe be profitable through regulating product usage, waste, and employee labor.

Requirements

WHAT YOU CAN EXPECT

• Manages team of Line Cooks within our high volume Cafe department
• Creates and maintains standards relating to production/wait times on made to order food; utilizes reports to track and improve wait time standards
• Is responsible for troubleshooting consistency or quality issues; takes full ownership of reducing waste by limiting production mistakes
• Responsible for the effective training of all new hires; conducts various trainings to ensure consistency, accuracy and understanding of all job functions
• Works to continuously train and develop Assistant Managers in support of their career goals
• Works with Kitchen General Manager to collaborate on new menu items; manages new menu roll out processes

SPECIFIC REQUIREMENTS?

AGE/AVAILABILITY

• Must be 21 years of age or older
• Must have 3+ years of food management experience in a high volume setting

ESSENTIAL SKILLS & EXPERIENCE

• Must possess a passion for local food and an interest in telling the story behind it.
• Must conduct oneself in an honest, professional and respectful manner at all times.
• Must possess a love of people, interact with people well, and possess a desire for excellent customer service.
• Able to take direction, work independently, and as a member of a team, and able to create working relationships.
• Must be highly motivated, hard working, and possess a positive, enthusiastic attitude.
• Must pay attention to details, be organized, and able to handle multiple priorities simultaneously.

BENEFITS/PERKS

• Comprehensive benefit package including health, dental, and vision insurance (available to full time employees)
• HSA contributions for eligible health plans
• Paid Time Off (available to full time employees)
• Sabbatical program for all employees
• Other benefits include 30% Swamp discount, Employee Assistance Program and discounted bike share program

WHO IS SWAMP RABBIT CAFE & GROCERY

Swamp Rabbit Cafe and Grocery is a mission-driven business passionate about being a force for good for the community. Our mission is to buy, sell, and cook with fresh, local food and to provide a community space where people come together to celebrate meals. We envision a community that supports a just and sustainable food system that allows small local farmers to thrive. As we grow our team, we seek individuals that believe in our mission and are invested in making our vision a reality.