Sandwich Artist - 3rd shift

J&H Family Stores; Holland, Northern (MI, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

J&H Family Stores is seeking a QSR Clerk - Level I to greet customers, take orders, and process payments at the POS. You will prepare food, explain menu items, restock prep areas, and ensure safety, cleanliness, and proper portioning throughout shifts.

The role requires reading and following instructions, ability to work weekends, and a friendly, fast-paced attitude in a franchise environment.

Qualifications

• Ability to interact with customers in a friendly manner.
• Ability to understand written and verbal instructions.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers, take orders, use POS to record and collect payment.
• Prepare food neatly, accurately and timely.
• Explain menu items cheerfully and accurately.
• Check prep items and restock to maintain supply.
• Follow quality standards and portion controls.
• Adhere to food safety, sanitation, and cleanup.
• Maintain cleanliness and professional appearance.
• Complete light paperwork as assigned.

Skills

Excellent customer service

POS/cash handling

Food preparation

English literacy

Education

Some high school or equivalent

Tools

Point of Sale (POS) system

Job description

Description

Position Title: QSR Clerk - Level I

Reports to: QSR Manager

Positions Supervised: None

BROAD FUNCTIONS: To prepare food, obtain payment and provide exceptional customer service

SPECIFIC RESPONSIBILITIES:

1. Greets customers and prepares their orders, uses Point of Sale system/cash register to record the order and computes the amount of the bill, collects payment from the customer and make change
2. Prepares food neatly, accurately and in a timely manner
3. Demonstrates a complete understanding of menu items and explains to customers accurately and in a cheerful and helpful manner
4. Checks products in prep area and restocks items to ensure sufficient supply throughout the shift
5. Understands and adheres to all quality standards, formulas or portion controls.
6. Understands and adheres to proper food handling, safety and sanitation standards while preparing food, serving food and clean up. Including checking dates and temperatures and logging the information.
7. General housekeeping and cleaning
8. Maintains professional appearance and grooming standards as outlined in the employee handbook and the standards of the franchisee(s).
9. Performs light paperwork duties as assigned

CONTACT WITH OTHERS - Internal:

1. Will have contact with other QSR clerks and QSR Managers on a daily basis

CONTACT WITH OTHERS - External

1. CUSTOMERS
2. Vendors

Requirements

Prerequisites

• Education: Some high school or equivalent with the ability to read and perform math. Ability to read, speak and understand English
• Experience: Ability to understand and implement written and verbal instruction
• Ability to interact with customers on a friendly basis and work in a fast-paced environment
• Availability: Must be able to work a varied schedule and on weekends and holidays
• Physical:
• Must be able to work in any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register
• Position requires bending, standing, walking, and repetitive use of hands and arms the entire workday
• Must have ability to lift 10lbs frequently and up to 50lbs occasionally
• Position requires the ability to handle continuous exposure to food and cleaning chemicals
• Position requires the ability to handle exposure to extreme temperatures