Sandwich Artist 1

J&H Family Stores; Hudsonville (MI); On-site; USD 15,000 - 21,000; Full time

Job summary

J&H Family Stores is seeking a QSR Clerk - Level I to assist customers, prepare orders, and operate the POS system with accuracy and friendliness. The role emphasizes fast-paced service and attention to food safety and cleanliness.

The position requires basic education and English proficiency, with flexibility for varied scheduling including weekends and holidays. Join a franchise team and contribute to a high-quality dining experience for guests.

Qualifications

• Education: Some high school or equivalent; ability to read and perform math.
• Must read, speak and understand English.
• Ability to work in a fast-paced environment.
• Flexible to work varied schedule, weekends and holidays.
• Ability to lift up to 50 lbs occasionally.

Responsibilities

• Greet customers, take orders, record via POS, and collect payment.
• Prepare food neatly, accurately and promptly.
• Explain menu items cheerfully and accurately to customers.
• Check prep area and restock to ensure sufficient supply.
• Adhere to quality standards, formulas, and portion controls.
• Follow proper food handling, safety, sanitation, and logging temperatures.
• Perform general housekeeping and maintain professional appearance.
• Handle light paperwork as assigned.

Skills

Customer service

Cash handling

Food prep

POS system

Education

Some high school or equivalent

English literacy

Tools

Point of Sale system

Job description

Description

Position Title: QSR Clerk - Level I

Reports to: QSR Manager

Positions Supervised: None

BROAD FUNCTIONS: To prepare food, obtain payment and provide exceptional customer service

SPECIFIC RESPONSIBILITIES:

1. Greets customers and prepares their orders, uses Point of Sale system/cash register to record the order and computes the amount of the bill, collects payment from the customer and make change
2. Prepares food neatly, accurately and in a timely manner
3. Demonstrates a complete understanding of menu items and explains to customers accurately and in a cheerful and helpful manner
4. Checks products in prep area and restocks items to ensure sufficient supply throughout the shift
5. Understands and adheres to all quality standards, formulas or portion controls.
6. Understands and adheres to proper food handling, safety and sanitation standards while preparing food, serving food and clean up. Including checking dates and temperatures and logging the information.
7. General housekeeping and cleaning
8. Maintains professional appearance and grooming standards as outlined in the employee handbook and the standards of the franchisee(s).
9. Performs light paperwork duties as assigned

CONTACT WITH OTHERS - Internal:

1. Will have contact with other QSR clerks and QSR Managers on a daily basis

CONTACT WITH OTHERS - External

1. CUSTOMERS
2. Vendors

Requirements

Prerequisites

• Education: Some high school or equivalent with the ability to read and perform math. Ability to read, speak and understand English
• Experience: Ability to understand and implement written and verbal instruction
• Ability to interact with customers on a friendly basis and work in a fast-paced environment
• Availability: Must be able to work a varied schedule and on weekends and holidays
• Physical:
• Must be able to work in any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register
• Position requires bending, standing, walking, and repetitive use of hands and arms the entire workday
• Must have ability to lift 10lbs frequently and up to 50lbs occasionally
• Position requires the ability to handle continuous exposure to food and cleaning chemicals
• Position requires the ability to handle exposure to extreme temperatures