San Diego Luxury Retail Sales Lead

Zadig&Voltaire; California; On-site; USD 42,000 - 68,000; Full time

Job summary

Zadig & Voltaire in San Diego, UTC Boutique, seeks a Sales Supervisor to drive store performance and develop the team. You will support the GM/ AGM, lead daily tasks, and ensure outstanding customer service in a premium brand environment.

As store lead in the absence of GM/AGM, you will uphold brand standards, execute initiatives, and train staff to meet sales targets while maintaining an engaging client experience.

Qualifications

• High School Diploma required; Associate or Bachelor’s degree preferred.
• Minimum 1 year of experience as a Sales Supervisor.

Responsibilities

• Lead team to meet and exceed store sales targets as directed by GM/ AGM
• Maintain a strong floor presence to maximize selling opportunities
• Ensure a consistent positive and rewarding client experience
• Deliver personalized customer service in line with brand values and standards
• Support key business initiatives and product launches
• Drive clientele development through customer data collection and relationship-building
• Leverage marketing tools to engage clients and boost sales
• Utilize CRM technology to enhance client journey and experience
• Stay informed and passionate about the luxury fashion industry and market trends
• Ensure the store is clean, organized, and welcoming to customers
• Maintain visual standards and ensure compliance with all company policies

Skills

Sales targets

Customer service

Team leadership

Multitasking

Communication

POS systems

CRM software

Education

High School Diploma

Associate or Bachelor’s degree preferred

Tools

POS systems

CRM software

Job description

Zadig & Voltaire in San Diego, UTC Boutique, seeks a Sales Supervisor to drive store performance and develop the team. You will support the GM/ AGM, lead daily tasks, and ensure outstanding customer service in a premium brand environment.

As store lead in the absence of GM/AGM, you will uphold brand standards, execute initiatives, and train staff to meet sales targets while maintaining an engaging client experience.