Samsung Field Operations Manager

2020 Companies LLC; Salt Lake City (UT); Remote; USD 60,000 - 80,000; Full time

Job summary

2020 Companies is seeking a Field Operations Manager for Samsung, responsible for overseeing a team of Retail Sales Representatives. The role requires strong leadership and communication skills, ensuring both team and client expectations are met while driving sales and customer satisfaction. Remote work with occasional travel is involved.

Benefits

Competitive annual salary

Quarterly bonus incentive

Health/Dental/Vision benefits

401K Program with matching

Paid Time Off

Paid Holidays

$30 Mobile Reimbursement

Scholarship opportunities for employees

Employee Assistance Program

Leadership Development Program

Qualifications

• 3-5 years retail and sales management experience required.
• Superior leadership abilities with effective communication skills.
• Capable to work autonomously with excellent time management skills.

Responsibilities

• Manage and motivate a team to exceed sales goals.
• Provide daily direction and training to team members.
• Ensure adherence to company policies and procedures.

Skills

Leadership

Communication

Problem Solving

Time Management

Education

High school diploma or equivalent

Business degree

Job description

Samsung Field Operations Manager page is loaded

Samsung Field Operations Manager

Apply locations Salt Lake City, UT time type Full time posted on Posted 3 Days Ago job requisition id REQ_086688

Job Type:

Regular

Work Location:

Market - SAMFSM - UT - Salt Lake City (NR)

Overview:

2020 Companies is seeking an immediate full-time remote Field Operations Manager representing our client, Samsung Electronics America.

Do you have great leadership abilities? Are you engaging and enthusiastic? Can you deliver a world class customer experience with every interaction? Are you passionate about the latest and greatest technology? Then don’t miss the opportunity to work with one of the world’s leading technology brands, Samsung!

The Field Operations Manager is an exciting position for those who are seeking a long-term field management opportunity! As a FOM, you will be overseeing a team of Retail Sales Representatives who are demonstrating and promotingSamsung Electronics America industry-changing devices, and creating brand awareness by interacting with prospective customers.

Your Role as a Field Operations Manager is to:

• Coach Field Sales Manager (FSM’s) and Samsung Experience Consultants (SEC's) on Samsung products and promotions
• Provide daily direction, training, and guidance while ensuring retention of the team
• Ensure the team is exceeding client expectations and following company policy and procedures
• Motivate and drive the team to increase sales within the Market
• Maintain a high energy and professional attitude at all times
• Create a memorable and positive experience for customers
• Assist in driving sales and customer experience

What's in it for you?

• Receive competitive annual salary paid weekly
• Eligible for quarterly bonus incentive
• Work remote, from home and travel to Markets as needed
• Health/Dental/Vision benefits
• 401K Program with matching
• Paid Time Off
• Paid Holidays
• $30 Mobile Reimbursement
• Scholarship opportunities for employees and direct family members
• Employee Assistance Program
• Leadership Development Program
• Employee special pricing for multiple clients

About Company

2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.

Job Description:

• Manage, motivate, direct and coordinate activities of team members to meet and/or exceed sales and project goals
• Personally accountable for team members and all documentation pertaining to team productivity
• Responsible to accurately track sales, events and merchandising projects
• Successfully develop and build territory relationships through networking
• Effectively provide daily direction, training, and guidance while ensuring retention of the team
• Successfully determine staffing requirements in accordance with client and company directives
• Ensure proper training of sales techniques, products, policies, etc.
• Administer and document all counselling's and terminations accurately and in a timely manner while following established procedures
• Contribute to team effort by assisting in launch-related activities, as needed
• Travel to locations regularly throughout the territory
• Ensure adherence to all company policies and procedures
• Attend meetings and conference calls as required in and out of region as needed
• Assist in temporarily overseeing retail locations as business needs dictate
• Dress and act professionally at all times
• Perform all other duties as assigned

Performance Measurements:

• Ensure team meets established weekly/monthly projects goals/quotas
• Customer/client satisfaction based on the territory's rejection percentages and substantiated complaints
• Maintain proper head-count across regions

Qualifications:

• High school diploma or equivalent required; Business degree preferred
• 3-5 years retail and sales management experience required
• Superior leadership abilities with effective, professional communication and presentation skills
• Proven ability to show good judgment and initiative, make decisions and problem solve
• Capable to work autonomously with excellent time management skills
• Must be able to travel 50% of the year to various markets across the US and work flexible hours
• Ability to manage by P&L standards across the entire business unit
• Reliable transportation and proof of insurance

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

About Us

WHO WE ARE

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients.

WHAT WE DO

Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side-by-side with brands to guarantee success.

Each year we deliver over 25 million in-person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike.

WHERE WE DO IT

We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals.

From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes.

HOW DO WE DO IT

To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems.

We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need.

WHAT YOU CAN EXPECT FROM 2020 COMPANIES

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed; they are celebrated. We are continually identifying opportunities to encourage our team to be their authentic selves while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities, or professional stretch assignments, you can expect 2020 Companies to support you.

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.