Samsung Experience Specialist — Retail Tech & Customer Experience

2020 Companies; Reading, Northern (Berks County, KY); Hybrid; USD 23,000 - 26,000; Part time

Benefits offered by this job

Competitive weekly pay

Hourly pay $17.50

Paid online training

Apparel provided

Tablet or phone provided

DailyPay access

Job summary

2020 Companies is seeking a Part-Time Samsung Experience Consultant to drive sales at a Best Buy store in Wyomissing, PA. You will demonstrate, promote Samsung devices, and build relationships with store staff and customers to achieve sales goals.

Responsibilities include daily reporting, merchandising, and providing top-tier customer service while adapting to high-traffic hours, weekends, and holidays. This role emphasizes service, product knowledge, and teamwork.

Qualifications

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work evenings, weekends and high demand retail holidays.
• Ability to maintain customer confidentiality.

Responsibilities

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques.
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs.
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist.
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service through interaction with both customers and Best Buy employees.
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.

Skills

Customer service

Communication

Sales experience

Problem solving

Multi-tasking

Education

High school diploma or equivalent

Job description

2020 Companies is seeking a Part-Time Samsung Experience Consultant to drive sales at a Best Buy store in Wyomissing, PA. You will demonstrate, promote Samsung devices, and build relationships with store staff and customers to achieve sales goals.

Responsibilities include daily reporting, merchandising, and providing top-tier customer service while adapting to high-traffic hours, weekends, and holidays. This role emphasizes service, product knowledge, and teamwork.