Samsung Experience Consultant Lead - Retail Tech & CX

2020companies; SeaTac (WA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive weekly pay

Next day pay (DailyPay)

Paid training online at home

Apparel Provided

Company provided Tablet or Phone

Medical/dental/vision benefits

Paid time off + holidays

401k with company match

Quarterly bonus

Job summary

Samsung Electronics America (SEA) is seeking a motivated Samsung Experience Consultant to drive store sales at a Best Buy in Tukwila, WA. You will demonstrate, sell, and promote Samsung devices while delivering excellent customer service and building lasting relationships with customers and Best Buy staff.

The role offers competitive weekly pay, daily pay options, paid training, apparel, and benefits including medical/dental/vision, time off, and a 401(k) with company match.

Qualifications

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work weekend evening and high demand retail holidays.
• Ability to maintain customer confidentiality.

Responsibilities

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques.
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs.
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist.
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service through interaction with both customers and Best Buy employees.
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.

Skills

Communication skills

Customer service

Presentation skills

Interpersonal skills

Problem-solving

Education

High School Diploma or equivalent

Job description

Samsung Electronics America (SEA) is seeking a motivated Samsung Experience Consultant to drive store sales at a Best Buy in Tukwila, WA. You will demonstrate, sell, and promote Samsung devices while delivering excellent customer service and building lasting relationships with customers and Best Buy staff.

The role offers competitive weekly pay, daily pay options, paid training, apparel, and benefits including medical/dental/vision, time off, and a 401(k) with company match.