Salon Receptionist / Customer Service Representative

Drybar; Charlottesville (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company focused solely on blowouts, where you'll provide exceptional customer service as a Sales Associate. This role offers a competitive compensation plan with opportunities for growth and ongoing training. Enjoy flexible hours, free monthly services, and discounts on retail products. If you thrive in a fast-paced environment and have a passion for customer satisfaction, this position is perfect for you. Become part of a team that values excellence and professionalism while making every client feel special.

Benefits

Free Monthly Services

Flexible Hours

Discounts on Retail Products

Clear Career Path

Ongoing Training

Qualifications

• 1+ years’ experience in a customer service-centric environment.
• Ability to work at a sustained, fast pace and maintain professionalism.

Responsibilities

• Provide excellent customer service to clients in a fast-paced environment.
• Operate point of sale systems and handle transactions.

Skills

Customer Service

Problem Solving

Multitasking

Education

High School Diploma or Equivalent

Tools

Point of Sale Systems

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $14 and $17 per hour depending on performance comprised of hourly wages and commissions on membership and product sales.
• Free monthly services
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Must be 21 years or older
• Meets requirements to serve as an ABC Manager per the Virginia Alcoholic Beverage Authority
• Previous experience with Point of Sale Systems strongly preferred

• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

Legal Disclaimer

2023 DB Franchise, LLC (“DBF”). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.