Salon Manager Front Desk Coordinator

Brooklyn Beauty Lounge; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Brooklyn Beauty Lounge is seeking a Salon Manager/Front Desk Sales Coordinator to lead front-of-house operations and drive retail and memberships. You will welcome clients, manage bookings, promote services, and help the team achieve sales goals in a busy Brooklyn salon.

The ideal candidate is bilingual (Russian/English), with sales experience, weekend availability, strong communication, and leadership skills. Prior salon/front desk experience is a plus.

Qualifications

• Fluent in Russian and English.
• Previous sales experience required.
• Must be available to work weekends.
• Strong communication and people skills.
• Friendly, confident, professional, and dependable.
• Organized and able to multitask under pressure.
• Comfortable recommending and selling services and products.
• Leadership or management experience preferred.
• Salon, spa, hospitality, or front desk experience is a plus.
• Comfortable using scheduling systems and messaging platforms.
• Must have reliable transportation or a dependable commute to Kings Highway, Brooklyn.

Responsibilities

• Welcome clients and provide outstanding customer service.
• Answer calls, texts, and booking inquiries professionally.
• Schedule, confirm, and manage appointments.
• Recommend services, memberships, packages, and retail products.
• Rebook clients and follow up on cancellations and missed appointments.
• Support salon staff and help daily operations run smoothly.
• Resolve client concerns calmly and professionally.
• Monitor the salon floor and maintain an organized front desk.
• Assist with team communication, sales goals, and client retention.
• Multitask effectively in a busy, fast-paced environment.

Skills

Sales experience

Customer service

Leadership

Bilingual Russian/English

Multitasking

Tools

Scheduling systems

Booking software

Messaging platforms

Job description

Salon Manager / Front Desk Sales Coordinator at Brooklyn Beauty Lounge

Job Description

Brooklyn Beauty Lounge is seeking a friendly, confident, and sales-driven Salon Manager/Front Desk Coordinator to join our busy beauty salon.

The ideal candidate is highly organized, great with people, comfortable handling multiple responsibilities, and able to create an excellent experience for every client.

We are looking for someone proactive and responsible who notices what needs to be done, takes initiative, and enjoys helping both clients and team members.

This is an excellent opportunity for someone who wants a stable, long-term position with opportunities to grow within an established and expanding beauty business.

Responsibilities

• Welcome clients and provide outstanding customer service
• Answer calls, texts, and booking inquiries professionally
• Schedule, confirm, and manage appointments
• Recommend services, memberships, packages, and retail products
• Rebook clients and follow up on cancellations and missed appointments
• Support salon staff and help daily operations run smoothly
• Resolve client concerns calmly and professionally
• Monitor the salon floor and maintain an organized front desk
• Assist with team communication, sales goals, and client retention
• Multitask effectively in a busy, fast-paced environment

Requirements

• Fluent in both Russian and English
• Previous sales experience is required
• Must be available to work weekends, including Saturdays and Sundays
• Strong communication and people skills
• Friendly, confident, professional, and dependable
• Organized and able to multitask under pressure
• Comfortable recommending and selling services and products
• Leadership or management experience is strongly preferred
• Salon, spa, hospitality, or front desk experience is a plus
• Comfortable using computers, scheduling systems, and messaging platforms
• Must have reliable transportation or a dependable commute to Kings Highway, Brooklyn

Application Questions

• Describe your sales experience and give a specific example of when you successfully recommended or upsold a service, package, or product to a client.
• How long did you stay at your two most recent jobs, why did you leave, and what are you looking for in a long-term position?
• This position requires consistent weekend availability, including Saturdays and Sundays. Are you able to commit to working weekends on an ongoing basis?