Salon Manager

Kenney HR Consulting; Wenham (MA); On-site; USD 48,000 - 72,000; Full time

Job summary

Kenney HR Consulting represents a growing salon group seeking experienced Salon Managers for both locations. You will oversee daily operations, front desk, scheduling, and staff development while maintaining a welcoming, professional environment for clients and employees.

This hands-on role requires strong leadership, clear communication, and the ability to partner with ownership and HR to uphold standards and drive team engagement across two busy salons.

Qualifications

• Previous management or supervisory experience in a salon, spa, or customer-facing environment.
• Strong leadership and interpersonal skills.
• Excellent written and verbal communication; ability to manage multiple priorities.

Responsibilities

• Oversee daily salon operations and front desk functions.
• Provide day-to-day leadership and support to team members.
• Coordinate employee schedules and ensure proper coverage.
• Maintain organized, professional, welcoming front desk and salon environment.
• Ensure opening and closing procedures and daily checklists are completed.
• Train front desk staff and assistants on expectations and client service standards.
• Assist with onboarding and training new team members.
• Establish consistency, accountability, and clear expectations among the team.
• Serve as primary point of contact for day-to-day employee questions.
• Support communication between employees, salon leadership, and ownership.
• Identify operational or staffing concerns and partner with HR for support.
• Help resolve scheduling, coverage, and client service issues.
• Contribute to a positive and respectful workplace culture.
• Ensure policies and standards are followed.

Skills

Leadership

Communication

Organizational

Multitasking

Customer service

Job description

Our client is hiring Salon Managers for both of their salon locations.

We are seeking experienced, motivated, and people-focused Salon Managers to join a growing salon team. Our client is currently hiring for both locations and is looking for individuals who can take ownership of day-to-day salon operations while creating a positive, organized, and welcoming environment for employees and clients.

The ideal candidate is a strong communicator and natural leader who enjoys working in a fast-paced, client-focused environment. This individual will work closely with salon ownership and HR to support the team, maintain consistent operational standards, and ensure the salon runs smoothly each day.

Key Responsibilities

• Oversee daily salon operations and front desk functions
• Provide day-to-day leadership and support to salon assistants and front desk team members
• Help coordinate employee schedules and ensure appropriate coverage
• Maintain an organized, professional, and welcoming front desk and salon environment
• Ensure opening and closing procedures and daily operational checklists are consistently completed
• Support and train front desk employees and salon assistants on expectations, procedures, and client service standards
• Assist with onboarding and training new team members
• Help establish consistency, accountability, and clear expectations among the team
• Serve as a primary point of contact for day-to-day employee questions and operational concerns
• Support clear and professional communication between employees, salon leadership, and ownership
• Identify operational or employee concerns and partner with ownership and HR when additional support is needed
• Help resolve scheduling, coverage, client service, and other daily operational issues
• Support employee engagement and contribute to a positive and respectful workplace culture
• Ensure salon policies, procedures, and standards are consistently followed
• Partner with ownership and HR on ongoing initiatives designed to improve salon operations and the employee experience
• Assist with additional operational needs as necessary

Qualifications

• Previous management, supervisory, or team leadership experience preferred
• Salon, beauty, spa, hospitality, retail, or other customer-facing management experience strongly preferred
• Strong leadership and interpersonal skills
• Excellent communication and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable providing direction, setting expectations, and holding team members accountable
• Strong problem-solving skills and the ability to handle day-to-day challenges professionally
• Dependable, proactive, and able to take initiative
• Strong commitment to providing an excellent client experience
• Ability to maintain professionalism and confidentiality when handling employee-related matters
• Comfortable working collaboratively with ownership and HR

What We’re Looking For

We are looking for someone who can be a strong, approachable presence within the salon. The right candidate will enjoy building relationships with employees and clients while also bringing structure, consistency, and accountability to daily operations.

This is an excellent opportunity for someone who enjoys being hands-on, taking ownership, and playing an important role in the success of a growing salon.

Our client is currently hiring for both salon locations. Candidates will be considered based on experience, availability, and location preference.