Salon Assistant Manager

Beauty Lounge by Lex; Braintree (MA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Hands-on salon training and mentorship

Employee discounts on products and/or

Growth opportunities within the salon

Supportive and creative work

Flexible schedule

Paid training

Paid time off

Job summary

Beauty Lounge by Lex in Massachusetts is seeking a motivated Salon Assistant Manager to support our stylists and elevate the client experience. You will handle front desk duties, schedule appointments, process payments, and help maintain a polished, welcoming environment.

This role offers hands-on training, opportunity to grow within the salon team, and a collaborative culture. Previous salon experience is preferred but not required, with training provided to develop leadership and operations

Qualifications

• Prior salon/spa experience preferred, but not required—training will be provided.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Ability to work in a fast-paced environment with a positive attitude.
• Interest in the beauty industry and willingness to learn salon services.

Responsibilities

• Greet and check in clients, ensuring a warm and professional first impression.
• Manage appointment bookings, confirmations, cancellations, and rescheduling.
• Handle payments, retail sales, and loyalty/rewards tracking.
• Assist clients before services (wash/prep hair, provide refreshments, answer questions).
• Ensure client areas are clean, comfortable, and fully stocked.
• Support the Owner in daily operations, acting as a second point of contact for the team.
• Maintain salon supplies and inventory; track usage and restock as needed.
• Assist with scheduling and internal team communications.
• Organize and maintain salon files, client records, and vendor information.
• Help enforce salon policies and ensure compliance with safety and sanitation standards.
• Assist in planning and coordinating salon events, promotions, and community initiatives.
• Support marketing efforts by helping with content ideas, social media scheduling, and customer outreach.
• Coordinate with collaborators, vendors, and partners for events and campaigns.
• Provide daily support to stylists and staff, ensuring smooth transitions between appointments.
• Step in to resolve client concerns with professionalism and empathy.
• Encourage a positive, team-oriented salon culture.
• Act as a leader when the Owner is unavailable, ensuring operations continue smoothly.

Skills

Customer service

Organization

Multitasking

Communication

Positive attitude

Job description

Salon Assitant Manager at Beauty Lounge by Lex

Overview

We are seeking a motivated and enthusiastic Salon Assistant to join our dynamic team at Beauty Lounge by Lex. The ideal candidate will have a passion for the beauty industry and a desire to learn and grow within a salon environment. As a Salon Assistant, you will play a crucial role in supporting our stylists and enhancing the overall client experience.

Key Responsibilities

Front Desk & Client Experience

• Greet and check in clients, ensuring a warm and professional first impression.
• Manage appointment bookings, confirmations, cancellations, and rescheduling.
• Handle payments, retail sales, and loyalty/rewards tracking.
• Assist clients before services (wash/prep hair, provide refreshments, answer questions).
• Ensure client areas are clean, comfortable, and fully stocked.

Administrative & Operational Support

• Support the Owner in daily operations, acting as a second point of contact for the team.
• Maintain salon supplies and inventory; track usage and restock as needed.
• Assist with scheduling and internal team communications.
• Organize and maintain salon files, client records, and vendor information.
• Help enforce salon policies and ensure compliance with safety and sanitation standards.

Event Planning & Marketing Support

• Assist in planning and coordinating salon events, promotions, and community initiatives.
• Support marketing efforts by helping with content ideas, social media scheduling, and customer outreach.
• Coordinate with collaborators, vendors, and partners for events and campaigns.

Team & Leadership Support

• Provide daily support to stylists and staff, ensuring smooth transitions between appointments.
• Step in to resolve client concerns with professionalism and empathy.
• Encourage a positive, team-oriented salon culture.
• Act as a leader when the Owner is unavailable, ensuring operations continue smoothly.

Qualifications

• Prior salon/spa experience preferred, but not required—training will be provided.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Ability to work in a fast-paced environment with a positive attitude.
• Interest in the beauty industry and willingness to learn salon services.

Benefits

• Hands-on salon training and mentorship opportunities.
• Employee discounts on products and services.
• Growth opportunities within the salon team.
• Supportive and creative work environment.
• Employee discount
• Flexible schedule
• Paid training
• Paid time off