Salon Manager

Mango Salon

Richmond (VA)

On-site

USD 55,000 - 75,000

Full time

11 days ago

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Benefits offered by this job

Supportive, team-driven culture

Clear career pathing and leadership开发

Competitive pay

Profit Sharing Retirement Plan

Comprehensive benefits package

Paid time off

Community involvement opportunities

Discounts on services and products

Job summary

Mango Salon in Richmond, VA is seeking a Salon Manager who will be the heartbeat of guest experiences and the coach behind a high-performing team. You’ll have autonomy to lead the floor, train staff, and ensure exceptional service while upholding Mango’s culture and initiatives.

You’ll oversee scheduling, stay informed on services and systems, collaborate with Welcome Desk, and adapt to a fast-paced environment across multiple locations, with a path for growth from within.

Qualifications

People management experience required, retail leadership valued.
Salon or service-industry experience is a plus.
Natural relationship builder who enjoys coaching and motivating others.
Strong communication, organization, and problem-solving skills.
Willingness to work evenings, weekends, and across multiple locations.

Responsibilities

Deliver exceptional, personalized service to every guest.
Create a welcoming, high-energy environment for guests and team members.
Coordinate the service floor to keep the day running smoothly.
Train, coach, and support your team's growth and performance.
Build strong relationships with Designers, Guest Services, and Assistants.
Reinforce Mango's culture, values, and initiatives.
Oversee scheduling and staff coverage in partnership with the Scheduling Manager.
Maintain strong knowledge of salon services, systems, and operations.
Support the Welcome Desk and Reservation Center as needed.
Problem-solve in real time and keep priorities moving forward.

Skills

People management

Coaching & motivating

Communication

Organization

Problem solving

Evenings/weekends

Job description

Henrico, VA, US

Richmond, VA, US

Lead People. Elevate Experiences. Grow Your Career.

If you're a people-centered retail manager who thrives in a fast-paced environment, knows how to motivate a team, and loves creating memorable guest experiences, Mango Salon is ready for you.

Why This Role Will Excite You

At Mango Salon, a Salon Manager is more than an operations leader-you're the heartbeat of the guest experience and the coach behind a high-performing team. You'll have the autonomy to lead, the support to grow, and the opportunity to make a real impact every single day.

What You'll Do

Lead the Floor & the Team

Deliver exceptional, personalized service to every guest
Create a welcoming, high-energy environment for guests and team members
Coordinate the service floor to keep the day running smoothly

Coach, Develop & Inspire

Train, coach, and support your team's growth and performance
Build strong relationships with Designers, Guest Services, and Assistants
Reinforce Mango's culture, values, and initiatives

Manage the Business

Oversee scheduling and staff coverage in partnership with the Scheduling Manager
Maintain strong knowledge of salon services, systems, and operations
Support the Welcome Desk and Reservation Center as needed
Problem-solve in real time and keep priorities moving forward

What We're Looking For

People management experience required (retail leadership experience strongly valued)
Salon or service-industry experience is a plus-but not required
A natural relationship builder who enjoys coaching and motivating others
Strong communication, organization, and problem-solving skills
A positive, professional leader who thrives in a fast-moving environment
Flexibility to work evenings, weekends, and across multiple locations
A desire to grow your career with a company that promotes from within

Who We Are

Founded in 2003, Mango Salon is a locally owned business serving the Richmond and Western Henrico communities with three locations. We're deeply committed to exceptional service, a strong team culture, and giving back.

Our recognitions include: