Salon Manager

The Lash Lounge; Milford (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the beauty sector is seeking a dynamic Salon Manager to lead their team in Milford. This high-profile position involves overseeing daily operations, maximizing sales, and ensuring exceptional customer service. The ideal candidate will have a proven track record in team management and front desk sales, with a passion for enhancing women's confidence through beauty services. Join a supportive and innovative environment where you can make a real difference and grow professionally. Enjoy perks like free salon services and discounts on retail products, all while creating unforgettable experiences for clients.

Benefits

Free lash extensions

Discounts on retail products

Opportunity for professional growth

Innovative training program

Qualifications

• 2+ years of experience in a Front Desk Sales role, preferably in salon or spa.
• Exceptional customer service skills and team management experience.

Responsibilities

• Manage daily salon operations and maximize sales.
• Provide support and coaching to team members.
• Ensure an unforgettable experience for guests.

Skills

Team Management

Front Desk Sales Experience

Customer Service

Social Media Management

Online Booking Software

Job description

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes.

WHO WE ARE LOOKING FOR:

The Salon Manager position is a high-profile leadership position that is responsible for the salon's overall growth, coordination, and operational success. The Salon Manager will ensure the salon meets or exceeds financial goals while providing remarkable leadership in areas of customer service, team member relations, sales, and member participation. The Salon Manager will work with the Owner to provide daily support to their team and offer ongoing leadership, motivation, and development. They are responsible for coaching, communication, alignment, and holding their Lash Lounge team to the salon expectations. The Salon Manager will also act as the salon ambassador to provide each member an unforgettable experience.

RESPONSIBILITIES:

1. Manage the daily operations of the salon
2. Maximize sales and membership participation
3. Ensure both guests and team members are scheduled efficiently and effectively
4. Provide daily support to team members
5. Coach and develop team members
6. Ensure each guest has an unforgettable and consistent experience

REQUIRED SKILLS:

1. Experience in directly managing or leading a team
2. 2+ years in a Front Desk Sales role, preferably in Salon/Spa or Membership focused businesses
3. Exceptional customer service and computer skills
4. Social Media management experience is a plus!
5. Comfort with online booking and other software platforms

WHY JOIN OUR TEAM?

1. Opportunity to make a difference in women's confidence
2. Opportunity to grow, expand, and make your mark!
3. Salary and bonus commensurate with experience
4. Free lash extensions and all other salon services
5. Discounts on retail products

If you are great at motivating staff and want to see your team grow, please submit your resume. We would love to meet you!

WHAT WE DO:

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading, and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.

WHY JOIN OUR TEAM:

We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.

Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.