Salon Guest Experience Associate — Path to Technician

SUGARED + BRONZED; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

7-hour shifts

Competitive hourly pay

Growth opportunities to Airbrush Tech

Complimentary sugaring and tanning

401(k) Matching

Healthcare for full-time employees

Job summary

SUGARED + BRONZED is seeking a friendly Receptionist to warmly greet clients, manage check-ins/outs, and coordinate appointments at our New York locations. You will learn our services, memberships, and products while keeping the front of house organized and inviting.

In this role you will handle calls and messages, support salon operations, and contribute to a seamless guest experience. Growth into technician roles is possible with performance and tenure.

Qualifications

• Customer service experience.
• Excellent verbal and written communication skills.
• Strong attention to detail and a positive attitude.
• Ability to multitask and adapt in a fast-paced environment.

Responsibilities

• Greet, check in, and check out clients with our appointment booking system.
• Learn and maintain strong knowledge of services, memberships, and products.
• Maintain front of house organization and cleanliness, including the lobby and product shelves.
• Support back of house upkeep, including laundry, disposables, and maintaining a clean work environment.
• Answer client questions about appointments, and before and after service care.
• Respond to client emails and text messages regarding appointments and services.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Multitasking

Job description

SUGARED + BRONZED is seeking a friendly Receptionist to warmly greet clients, manage check-ins/outs, and coordinate appointments at our New York locations. You will learn our services, memberships, and products while keeping the front of house organized and inviting.

In this role you will handle calls and messages, support salon operations, and contribute to a seamless guest experience. Growth into technician roles is possible with performance and tenure.