Salon General Manager

Salon Renter Inc.; San Francisco (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Madison Reed San Francisco is seeking a COLOR BAR GENERAL MANAGER to lead the Color Bar team, interview and onboard talent, and build an exceptional customer experience. You will ensure clients feel the 100% LOVE guarantee with every visit and work toward monthly sales goals.

You will drive operations, marketing, HR, and maintain a high level of professionalism while embodying the Madison Reed values across the store and community.

Qualifications

• Must be a licensed cosmetologist.
• Must have management experience running a customer centric retail store and team (ideally $1mm+ sales).
• 3+ years experience in a service oriented business.

Responsibilities

• Build and guide the Color Bar team daily; interview, onboard, and retain talent.
• Drive monthly sales goals and KPI targets; manage shop's P&L and client relationships.
• Oversee daily operations including customer issues, staff relations, and alignment with HQ objectives.

Skills

Licensed cosmetologist

Colorist

Retail management

Team leadership

P&L management

Job description

COLOR BAR GENERAL MANAGER at Madison Reed San Francisco

Founded in 2013, Madison Reed is a prestige beauty brand that empowers ALL women with a revolutionary way to color their hair. For the salon goer or DIY at home, we offer unparalleled hair color and care products that save women time and money. Madison Reed is sold across the country through www.MadisonReed.com, Sephora, Ulta and now….in our newest endeavor, Madison Reed Color Bars.

Who You Are

Madison Reed’s Salon Managers are entrepreneurial leaders who deliver exceptional customer experiences, while inspiring your team of Colorists and support staff. As a member of the leadership team building the Madison Reed Color Bar story, you are also a thought leader and partner to the company, as we lay the foundation and establish the roadmap to success for Color Bars.

What You Will Do

• Team Building: Manage, guide, and coach the Color Bar team on a daily basis. Interview, onboard, and retain an ongoing pool of high quality candidates.
• Business Results: Build relationships with Madison Reed’s clientele, ensuring that clients experience our 100% LOVE guarantee with every visit. Consistently achieve monthly sales goals and other leading Key Performance Indicators. Understand and optimize your shop’s P&L.
• Daily Operations: Resolve customer issues and employee relations to ensure highest level of customer satisfaction and team morale. Execute operations, marketing, and human resources and other Madison Reed company objectives in store. Build and manage timekeeping and payroll reporting.

Core Skills & Requirements

MUST HAVES***

• Must be a licensed cosmetologist and experienced Colorist
• You must have management experience running and leading a customer centric retail store and team (ideally, overseeing $1mm+ sales).
• You understand what it takes to manage a retail P&L, including recruiting and managing a field team
• You have 3+ years experience working in a service oriented businesses
• You have a strong level of technical proficiency and comfort working remotely with HQ

Additional Attributes

You are also ambitious, a self starter who acts with a sense of urgency, and a problem solver — these are the traits that allow you to navigate your team and your career successfully in an entrepreneurial environment. You are thoughtful, a accurate, and detailed – from how you execute to how you bring forth ideas to the table. You are a strong communicator. Lastly and probably most importantly, you are the ambassador of the Madison Reed values and brand in your community, the salon, and to your team and customers. You exhibit the highest level of professionalism and emotional maturity in everything you do.

Who We Are

Love, Joy, Courage, Responsibility and Trust. Join a company where we live and breathe these values, from how we treat our customers to our 80+ and growing team. Madison Reed believes all women should own their beauty, which includes deserving more and living their most brilliant and honest expression of themselves.

• Madison Reed offers competitive Compensation + Benefits + Training in San Francisco.