General Salon Manager

San Francisco Institute of Esthetics and Cosmetology; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Benefits

Training opportunities

Job summary

A beauty brand in San Francisco is seeking an experienced Salon Manager to lead its Color Bars. The ideal candidate will be a licensed cosmetologist with strong management skills and a track record in sales and customer service. Responsibilities include team management, achieving sales goals, and ensuring customer satisfaction. Join a company that values beauty and professionalism.

Qualifications

• Must be a licensed cosmetologist and experienced Colorist.
• 3+ years experience in service-oriented businesses.
• Management experience in a customer-centric retail store.

Responsibilities

• Manage and coach the Color Bar team daily.
• Achieve monthly sales goals and monitor KPIs.
• Resolve customer issues for satisfaction.

Skills

Licensed cosmetologist

Team leadership

Customer service

Sales management

Job description

Founded in 2013, Madison Reed is a prestige beauty brand that that empowers ALL women with a revolutionary way to color their hair. For the salon goer or DIY at home, we offer unparalleled hair color and care products that save women time and money. Madison Reed is sold across the country through www.MadisonReed.com, Sephora, Ulta and now….in our newest endeavor, Madison Reed Color Bars.

We are hiring experienced Salon Managers for our SF Bay area Color Bars, so if you are a licensed cosmetologist with salon management experience, read on!

Who you are

Madison Reed’s Salon Managers are entrepreneurial leaders who deliver exceptional customer experiences, while inspiring your team of Colorists and support staff. As a member of the leadership team building the Madison Reed Color Bar story, you are also a thought leader and partner to the company, as we lay the foundation and establish the roadmap to success for Color Bars.

What you will do

A successful General Manager demonstrates excellence through:

Team Building

• Manage, guide, and coach the Color Bar team on a daily basis.
• Interview, onboard, and retain an ongoing pool of high quality candidates.

Business Results

• Build relationships with Madison Reed’s clientele, ensuring that clients experience our 100% LOVE guarantee with every visit
• Consistently achieve monthly sales goals and other leading Key Performance Indicators
• Understand and optimize your shop’s P&L

Daily Operations

• Resolve customer issues and employee relations to ensure highest level of customer satisfaction and team morale
• Execute operations, marketing, and human resources and other Madison Reed company objectives in store
• Build and manage timekeeping and payroll reporting

Core skills & requirements

MUST HAVES

• Must be a licensed cosmetologist and experienced Colorist
• You must have management experience running and leading a customer centric retail store and team (ideally, overseeing $1mm+ sales). You understand what it takes to manage a retail P&L, including recruiting and managing a field team
• You have 3+ years experience working in a service oriented businesses
• You have a strong level of technical proficiency and comfort working remotely with HQ

Additional Attributes

• You are also ambitious, a self starter who acts with a sense of urgency, and a problem solver — these are the traits that allow you to navigate your team and your career successfully in an entrepreneurial environment
• You are thoughtful, accurate, and detailed – from how you execute to how you bring forth ideas to the table
• You are a strong communicator
• Lastly and probably most importantly, you are the ambassador of the Madison Reed values and brand in your community, the salon, and to your team and customers. You exhibit the highest level of professionalism and emotional maturity in everything you do

Who We Are

Love, Joy, Courage, Responsibility and Trust. Join a company where we live and breathe these values, from how we treat our customers to our 80+ and growing team. Madison Reed believes all women should own their beauty, which includes deserving more and living their most brilliant and honest expression of themselves.

Madison Reed offers competitive Compensation + Benefits + Training in San Francisco

Information for Recruiters:Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.