Salon Front Desk & Operations Coordinator

Sport Clips Haircuts; Franklin (TN); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Training & development

Flexible schedule

Employee discounts

Team environment

Career growth

Mental health support

Job summary

Sport Clips Haircuts is seeking a dynamic Salon Coordinator to join our Franklin salon, delivering outstanding customer service and ensuring smooth daily operations. You will greet clients, handle calls, manage reception, process payments, support sales and marketing, maintain inventory, and collaborate with the team to create a welcoming, efficient salon experience.

Prioritize a friendly, professional demeanor and strong organizational skills to thrive in a fast-paced environment and contribute

Qualifications

• Experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.

Responsibilities

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Skills

Customer service

Front desk

Salon coordination

Communication

MS Office

Social media

Tools

POS systems

Retail software

Job description

Sport Clips Haircuts is seeking a dynamic Salon Coordinator to join our Franklin salon, delivering outstanding customer service and ensuring smooth daily operations. You will greet clients, handle calls, manage reception, process payments, support sales and marketing, maintain inventory, and collaborate with the team to create a welcoming, efficient salon experience.

Prioritize a friendly, professional demeanor and strong organizational skills to thrive in a fast-paced environment and contribute