Salon Front Desk & Guest Experience Coordinator

Boardroom Salon for Men; Brentwood (TN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Monthly Bonus

Health Insurance after 30 days

Paid Time Off

Paid Holidays

Wellness Perks

Referral Bonuses $500

Employee Discounts

Employee Assistance Program

Job summary

Boardroom Salon for Men in Brentwood, TN is seeking a customer-focused team member for an hourly role. Starting pay ranges from $13–$16 per hour with monthly bonuses, and full-time employees receive comprehensive benefits after 30 days.

Join our team to deliver exceptional service, manage bookings, and support sales through product education. A cosmetology or barber license and reliable transportation are required for this role.

Qualifications

• Minimum of 2 years of customer service experience.
• Minimum 18 years of age to serve alcoholic beverages.
• Professional appearance and demeanor.
• Ability to work well in a team setting.
• A positive, uplifting attitude.
• Attention to detail and ability to work in a fast-paced environment.
• Excellent communication abilities verbally, over the phone, and in messaging.
• Must remain calm and professional in stressful situations.
• Active cosmetology or barber license in the state of employment.

Responsibilities

• Provide outstanding customer service to ensure every guest feels welcomed and valued.
• Book appointments and manage the salon’s calendar effectively.
• Managing inbound and outbound calls with excellent phone etiquette.
• Respond to customer inquiries in a timely and professional manner.
• Utilize our POS system to check in/out clients, collect payments, document client information, manage memberships.
• Assist with marketing and sales by educating clients on products, services, and promotions.

Skills

Customer service

Communication

Teamwork

Positive attitude

Phone etiquette

Education

Cosmetology or barber license

Job description

Boardroom Salon for Men in Brentwood, TN is seeking a customer-focused team member for an hourly role. Starting pay ranges from $13–$16 per hour with monthly bonuses, and full-time employees receive comprehensive benefits after 30 days.

Join our team to deliver exceptional service, manage bookings, and support sales through product education. A cosmetology or barber license and reliable transportation are required for this role.