Salon Front Desk & Guest Experience Coordinator

Railway Corp; Brentwood (TN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance after 30 days

Paid time off

Paid holidays

Wellness perks

Referral bonus

Employee discounts

Employee assistance program

Online booking

Job summary

Boardroom is hiring in Brentwood, TN for a BD position. The role offers starting pay of $13–$16 per hour with monthly bonuses and comprehensive benefits, including health, dental, and vision insurance after 30 days, plus paid time off and holidays.

You will greet guests, book appointments, handle calls, and help grow sales in a fast-paced salon environment. Applicants should have at least 2 years of customer service experience and an active cosmetology or barber license.

Qualifications

• Minimum 2 years of customer service experience.
• Active cosmetology or barber license in the state of employment.
• Professional appearance and demeanor.
• Ability to work well in a team setting.
• A positive, uplifting attitude is a must.

Responsibilities

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued.
• Book appointments and manage the salon’s calendar effectively.
• Managing inbound and outbound calls with excellent phone etiquette.
• Respond to customer inquiries in a timely and professional manner.
• Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships.

Skills

Customer service

Appointment scheduling

Phone etiquette

Communication

Sales

Education

Cosmetology/barber license

Tools

POS system

Job description

Boardroom is hiring in Brentwood, TN for a BD position. The role offers starting pay of $13–$16 per hour with monthly bonuses and comprehensive benefits, including health, dental, and vision insurance after 30 days, plus paid time off and holidays.

You will greet guests, book appointments, handle calls, and help grow sales in a fast-paced salon environment. Applicants should have at least 2 years of customer service experience and an active cosmetology or barber license.