Front Desk Coordinator - Brentwood- Tennessee

Boardroom Salon for Men; Brentwood (TN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Monthly Bonus

Health Insurance after 30 days

Paid Time Off

Paid Holidays

Wellness Perks

Referral Bonuses $500

Employee Discounts

Employee Assistance Program

Job summary

Boardroom Salon for Men in Brentwood, TN is seeking a customer-focused team member for an hourly role. Starting pay ranges from $13–$16 per hour with monthly bonuses, and full-time employees receive comprehensive benefits after 30 days.

Join our team to deliver exceptional service, manage bookings, and support sales through product education. A cosmetology or barber license and reliable transportation are required for this role.

Qualifications

• Minimum of 2 years of customer service experience.
• Minimum 18 years of age to serve alcoholic beverages.
• Professional appearance and demeanor.
• Ability to work well in a team setting.
• A positive, uplifting attitude.
• Attention to detail and ability to work in a fast-paced environment.
• Excellent communication abilities verbally, over the phone, and in messaging.
• Must remain calm and professional in stressful situations.
• Active cosmetology or barber license in the state of employment.

Responsibilities

• Provide outstanding customer service to ensure every guest feels welcomed and valued.
• Book appointments and manage the salon’s calendar effectively.
• Managing inbound and outbound calls with excellent phone etiquette.
• Respond to customer inquiries in a timely and professional manner.
• Utilize our POS system to check in/out clients, collect payments, document client information, manage memberships.
• Assist with marketing and sales by educating clients on products, services, and promotions.

Skills

Customer service

Communication

Teamwork

Positive attitude

Phone etiquette

Education

Cosmetology or barber license

Job description

Now Hiring - BD - TN - Brentwood - Brentwood, TN

BD - TN - Brentwood - Brentwood, TN Starting pay: [$13-$16 hour plus monthly bonuses Hourly role

You’ve just discovered your career happy place.

At Boardroom, our mission is to help our clients relax, look great and feel confident. We do this by hiring the most highly skilled stylists and barbers who build authentic connections with everyone who walks through our doors.
We aim to be the best place for you to build your career – step up and accept your position on our Boardroom!

Why join our team?

At Boardroom, we believe in taking care of our team just as much as we do our clients. Here’s what you can look forward to when you join us:

• Career Growth – Advance your career with ample opportunities to grow
  Starting at $13-$16/hour plus Monthly Bonus
• Comprehensive Benefits – Health, Dental, Vision, &Company provided life insurance after just 30 days*
  * Available for Full-Time employees
• Paid Time Off – Based on tenure after year 1
• Paid Holidays – Enjoy up to 7 paid holidays annually**
  ** Paid holidays are for Full-Time employees who are regularly scheduled to work the day the holiday lands on
• Wellness Perks – Discounted gym and med-spa benefits to enhance your wellness and self-care
• Referral Bonuses – Earn $500 for referring a friend to join our team
• Exclusive Employee Discounts – Save on the services and products you love
• Employee Assistance Program – Support when you need it most
• Appointment-based Booking (online/app/front desk)

Job Responsibilities

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued
• Book appointments and manage the salon’s calendar effectively
• Managing inbound and outbound calls with excellent phone etiquette
• Respond to customer inquiries in a timely and professional manner
• Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships
• Assist with marketing and sales by educating clients on products, services, and promotions

Job Requirements

• Minimum of 2 years of customer service experience
• Minimum 18 years of age to serve alcoholic beverages
• Professional appearance and demeanor
• Ability to work well in a team setting
• A positive, and uplifting attitude is a must
• Ability to pay attention to detail and work in a fast-paced environment
• Excellent communication abilities verbally, over the phone, and in messaging
• Must be able to remain calm and professional in stressful situations

Requirements

Active cosmetology or barber license in the state of employment, reliable transportation, and availability aligned with the location's needs.